Telecom Industry Business Confidence Report H2 2017

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GlobalData’s "Telecom Industry Business Confidence Report H2 2017", examines executives’ opinion about the business environment during H2 2017 as compare to H1 2017. It also highlights existing economic conditions, supplier price variations, sales performance, industry and company growth outlook, spending patterns, and key priorities. Additionally, the report provides information categorized by region.

The existing economic environment is more stable for the telecom industry during H2 2017 (Sep 2017-Feb 2018) as compared to H1 2017 (Jan-June 2017). According to the survey results, executives operating in North America forecast a more favorable economy in the region for H2 2017. Upcoming 5G wireless technology, improvements in the infrastructure of both mobile and broadband technologies, the rapid increase in smartphone sales, and rising internet use are some major factors that are projected to enhance customer confidence levels within the global telecom industry over the next six months. New product development is the key area where industry executives will increase their expenditure in H2 2017. Moreover, executives who operate in North America forecast an increase in mobile data service prices during H2 2017 as compared to H1 2017.

What else does this report offer?
– Current state of the global economy: examines prevailing economic conditions globally and across various regions in H2 2017
– Company and industry growth outlook: provides industry executives’ expectations towards the growth prospects of their company and the industry over the next six months
– Change in customer confidence: analyzes telecom industry executives’ opinion about the change in customer confidence during H2 2017 as compare to H1 2017
– Supplier prices projection: determines expected change in supplier prices across various categories and their impact on business confidence during H2 2017
– Change in staff headcount and sales performance: tracks expected change in staff headcount and sales for H2 2017 among industry executives globally
– Significant investment activities: highlights various areas in which industry executives intend to invest over the next six months
– Business concerns: provides information about potential business concerns indicated by survey respondents for H2 2017 as compare to H1 2017
– Key priorities: identifies the top priorities of industry executives operating in various regions for H2 2017.

Scope

– The economic environment in North America is more favorable in H2 2017 as compared to H1 2017

– More than one-third of industry executives are optimistic or very optimistic about industry and the company growth during the next six months

– On average, global executives expect an increase of 1.0% in the prices of electronic components during H2 2017

– Respondents with business operations in the Asia-Pacific are more concerned about the social unrest in country/countries of operation in H2 2017 as compared to H1 2017

– Executives operating in North America indicate an increase in new product development during H2 2017 as compared to H1 2017

Reasons to Buy

– Helps organizations to make effective business strategy decisions by knowing the prevailing business conditions and sentiment within the telecom industry as compare with H1 2017

– Organizations will be supported in business expansion decisions by providing information about projected change in sales performance and supplier prices

– Helps to improve operational efficiency of the organization by knowing about key priorities and the main concerns of telecom industry executives

– Helps to alter investment allocation by understanding key focus areas highlighted by survey respondents during H2 2017 as compared with H1 2017

Table of Contents

Table of Contents

Introduction

Acronyms and definitions 6

Methodology, sample size and key points 8

Respondent profile 9

Confidence Indexes 13

Economic state, growth prospects and consumer confidence 15

Existing economic environment 16

Industry and company growth outlook 22

Expected change in consumer confidence 27

Supplier prices, staff headcount and sales performance 33

Supplier prices expectations 34

Anticipated change in staff head count and sales projections 52

Anticipated change in spend on key activities 53

Business concerns and organizational priorities 56

Level of concerns and expected impact 57

Significance of potential business priorities 66

Appendix 70

Table

List of Tables

Exhibit 1: Confidence indexes 13

Exhibit 2: Current economic condition – Overall (H2 2017) comparison (H1 2017-H2 2017) 16

Exhibit 3: Current economic condition – Region 17

Exhibit 4: Current economic condition – Region – H1 2017-H2 2017 18

Exhibit 5: Current economic condition – Those who operate and do not operate in a region 19

Exhibit 6: Industry and company growth prospects – Overall 23

Exhibit 7: Industry and company growth prospects – Overall – In detail – comparison (H1 2017-H2 2017) 24

Exhibit 8: Industry and company growth prospects – Region 25

Exhibit 9: Industry and company growth prospects – Region – H1 2017-H2 2017 26

Exhibit 10: Anticipated variation in customer confidence – Overall (H2 2017) comparison (H1 2017-H2 2017) 27

Exhibit 11: Anticipated variation in customer confidence – Region 28

Exhibit 12: Anticipated variation in customer confidence – Region – H1 2017-H2 2017 29

Exhibit 13: Projected change in supplier prices – Electronic Components and Equipment – Overall and regional 36

Exhibit 14: Projected change in supplier prices – Electronic Components and Equipment – Regional – H1 2017-H2 2017 37

Exhibit 15: Projected change in supplier prices – Infrastructure – Overall and regional 38

Exhibit 16: Projected change in supplier prices – Infrastructure – Regional – H1 2017-H2 2017 39

Exhibit 17: Projected change in supplier prices – Fixed Voice Services – Overall and regional 40

Exhibit 18: Projected change in supplier prices – Fixed Voice Services – Regional – H1 2017-H2 2017 41

Exhibit 19: Projected change in supplier prices – Mobile Voice and Messaging Services – Overall and regional 42

Exhibit 20: Projected change in supplier prices – Mobile Voice and Messaging Services – Regional – H1 2017-H2 2017 43

Exhibit 21: Projected change in supplier prices – Fixed Broadband Services – Overall and regional 44

Exhibit 22: Projected change in supplier prices – Fixed Broadband Services – Regional – H1 2017-H2 2017 45

Exhibit 23: Projected change in supplier prices – Mobile Data Services – Overall and regional 46

Exhibit 24: Projected change in supplier prices – Mobile Data Services – Regional – H1 2017-H2 2017 47

Exhibit 25: Projected change in supplier prices – IT Services – Overall and regional 48

Exhibit 26: Projected change in supplier prices – IT Services – Regional – H1 2017-H2 2017 49

Exhibit 27: Projected change in supplier prices – Digital/Content Services – Overall and regional 50

Exhibit 28: Projected change in supplier prices – Digital/Content Services – Regional – H1 2017-H2 2017 51

Exhibit 29: Staff headcount and sales outlook – Regional – H2 2017 52

Exhibit 30: Expenditure projection on key activities – Overall 53

Exhibit 31: Expenditure projection on key activities – Overall – H1 2017-H2 2017 54

Exhibit 32: Top five business concerns – Region 58

Exhibit 33: Business concerns – Overall and regional – A 60

Exhibit 34: Business concerns – Overall and regional – A – H1 2017-H2 2017 61

Exhibit 35: Business concerns – Overall and regional – B 62

Exhibit 36: Business concerns – Overall and regional – B – H1 2017-H2 2017 63

Exhibit 37: Business concerns – Overall and regional – C 64

Exhibit 38: Business concerns – Overall and regional – C – H1 2017-H2 2017 65

Exhibit 39: Top five organizational priorities – Region 66

Exhibit 40: Organizational priorities – Overall and region 68

Figures

List of Figures

Exhibit 1: Confidence indexes 13

Exhibit 2: Current economic condition – Overall (H2 2017) comparison (H1 2017-H2 2017) 16

Exhibit 3: Current economic condition – Region 17

Exhibit 4: Current economic condition – Region – H1 2017-H2 2017 18

Exhibit 5: Current economic condition – Those who operate and do not operate in a region 19

Exhibit 6: Industry and company growth prospects – Overall 23

Exhibit 7: Industry and company growth prospects – Overall – In detail – comparison (H1 2017-H2 2017) 24

Exhibit 8: Industry and company growth prospects – Region 25

Exhibit 9: Industry and company growth prospects – Region – H1 2017-H2 2017 26

Exhibit 10: Anticipated variation in customer confidence – Overall (H2 2017) comparison (H1 2017-H2 2017) 27

Exhibit 11: Anticipated variation in customer confidence – Region 28

Exhibit 12: Anticipated variation in customer confidence – Region – H1 2017-H2 2017 29

Exhibit 13: Projected change in supplier prices – Electronic Components and Equipment – Overall and regional 36

Exhibit 14: Projected change in supplier prices – Electronic Components and Equipment – Regional – H1 2017-H2 2017 37

Exhibit 15: Projected change in supplier prices – Infrastructure – Overall and regional 38

Exhibit 16: Projected change in supplier prices – Infrastructure – Regional – H1 2017-H2 2017 39

Exhibit 17: Projected change in supplier prices – Fixed Voice Services – Overall and regional 40

Exhibit 18: Projected change in supplier prices – Fixed Voice Services – Regional – H1 2017-H2 2017 41

Exhibit 19: Projected change in supplier prices – Mobile Voice and Messaging Services – Overall and regional 42

Exhibit 20: Projected change in supplier prices – Mobile Voice and Messaging Services – Regional – H1 2017-H2 2017 43

Exhibit 21: Projected change in supplier prices – Fixed Broadband Services – Overall and regional 44

Exhibit 22: Projected change in supplier prices – Fixed Broadband Services – Regional – H1 2017-H2 2017 45

Exhibit 23: Projected change in supplier prices – Mobile Data Services – Overall and regional 46

Exhibit 24: Projected change in supplier prices – Mobile Data Services – Regional – H1 2017-H2 2017 47

Exhibit 25: Projected change in supplier prices – IT Services – Overall and regional 48

Exhibit 26: Projected change in supplier prices – IT Services – Regional – H1 2017-H2 2017 49

Exhibit 27: Projected change in supplier prices – Digital/Content Services – Overall and regional 50

Exhibit 28: Projected change in supplier prices – Digital/Content Services – Regional – H1 2017-H2 2017 51

Exhibit 29: Staff headcount and sales outlook – Regional – H2 2017 52

Exhibit 30: Expenditure projection on key activities – Overall 53

Exhibit 31: Expenditure projection on key activities – Overall – H1 2017-H2 2017 54

Exhibit 32: Top five business concerns – Region 58

Exhibit 33: Business concerns – Overall and regional – A 60

Exhibit 34: Business concerns – Overall and regional – A – H1 2017-H2 2017 61

Exhibit 35: Business concerns – Overall and regional – B 62

Exhibit 36: Business concerns – Overall and regional – B – H1 2017-H2 2017 63

Exhibit 37: Business concerns – Overall and regional – C 64

Exhibit 38: Business concerns – Overall and regional – C – H1 2017-H2 2017 65

Exhibit 39: Top five organizational priorities – Region 66

Exhibit 40: Organizational priorities – Overall and region 68

Frequently asked questions

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