United Kingdom (UK) Employers’ Liability Insurance Market Trends, Competitor Dynamics and Opportunities

Powered by

All the vital news, analysis, and commentary curated by our industry experts.

This report tracks the health and shape of the employers’ liability market – taking into account market size, profitability, performance ratios, and the claims environment. The UK’s economic growth, business landscape, and cost-of-living crisis are all taken into consideration to build a full picture of this space. Key shifts in the market and likely future changes are analyzed for impact across all relevant stakeholders.

The employers’ liability market is expected to grow by 9.2% in 2023, following strong growth of 25.6% in 2022. The increase in 2023 can be ascribed to rising premiums brought on by inflationary pressures and rising claim costs. The current economic conditions, which are marked by high rates of interest and inflation, have increased the expenses associated with conducting business. Along with the current recession the UK has entered, this may cause the unemployment rate to increase, hence having an impact on the employers’ liability market. The market is directly reliant on the number of businesses and employees in the UK, so this will have a negative impact on premiums. With the average cost of claims increasing, insurers will have to keep an eye on their pricing to ensure they do not lose out and maintain a strong underwriting profit. GlobalData forecasts GWP to reach GBP2.16 million by 2027.

UK Employers Liability Insurance Market Dynamics

Employers’ liability GWP increased in 2021, retaining strong underwriting profit and resulting in a positive year for insurers. COVID-19 has had a significant impact on businesses in the UK, both in terms of the number of enterprises and how they can function. Further impacts that the pandemic had on the employers’ liability market were the changes to working models, as well as the furlough scheme, which ended in September 2021. The scheme supported the employers’ liability market by allowing companies to keep their employees; as employers’ liability premiums are directly related to payroll, this allowed for GWP growth in 2021.

Furthermore, the Civil Liability Act has been put into effect following disruptions due to COVID-19. The Civil Liability Act 2021 is expected to lower the overall cost of claims for businesses while making it more difficult for claimants to bring successful claims against employers. It is crucial to remember that the Act is still very new, therefore its entire impact on employers’ liability claims has not yet been determined.

For additional insights on the UK employers liability market dynamics, download a free report sample

UK Employers Liability Insurance Market – Competitive Landscape

The leading players in the UK employers liability insurance market are Chubb, AIG, AXA, Aviva, Zurich, Allianz, QBE, Berkshire Hathaway, Hiscox, and RSA. Chubb became the new leader of the general liability market in the UK in 2021. New technologies are enabling more creative and effective business practices in this age of digitization. Chubb has focused efforts on improving functionality and broadening the selection of products available through its eTrade platforms, making it easier for clients to attain insurance. It has also made investments in technology to enhance its offerings as well as the customer experience from end to end.

UK Employers Liability Insurance Market Analysis by Companies, 2021 (%)

UK Employers Liability Insurance Market Analysis by Companies, 2021 (%)

For additional information on the UK employers liability insurance market-leading players, download a free report sample


• The employers’ liability market is expected to grow by 9.2% in 2023, with GWP growing to GBP2.08 billion.

• The market experienced a good underwriting profit of GBP68 million in 2022, despite gross claims incurred increasing by 53.9% to GBP1.07 billion.

• The average claims cost increased significantly, rising by 70.2% from 2021 to a 10-year high of GBP18,682 in 2022.

• With a 9.1% market share, Aviva emerges as the top employers’ liability insurance provider in the SME sector, trailed by AXA (5.5%) and Zurich (4.8%).

Reasons to Buy

• Understand the context of the UK’s economic growth and business landscape in relation to the employers’ liability insurance market.

• Determine key announcements, shifts in the market, and likely future changes relevant to all stakeholders.

• Review your strategy against both existing and new challenges in this market.

• Benchmark yourself against the market’s experience of market size, growth, performance, and the claims environment.

Berkshire Hathaway
Simply Business
Lloyds Bank
Direct Line
NFU Mutual

Table of Contents

1. Executive Summary

1.1 Market overview

1.2 Key findings

1.3 Critical success factors

2. Market Dynamics

2.1 Employers’ liability GWP is expected to have increased by

9.2% in 2023, following growth of

25.6% in 2022

2.2 Underwriting profits remain positive in 2022 despite a large increase in claims incurred

2.3 The average cost of claims continued to increase in 2022

2.4 The Civil Liability Act aims to reform personal injury compensation practices

2.5 The dynamic of working is reaching a plateau in terms of remote working models

3. Competitor Dynamics

3.1 Chubb maintains its position as the top provider of general liability insurance in 2022

4. The Market Going Forward

4.1 Employers’ liability is expected to have reached GBP2.08 billion in 2023 and then continue growing at a slower rate

4.2 Many factors will have an impact on market growth

5. Appendix

5.1 Abbreviations, acronyms, and initialisms

5.2 Definitions

5.3 Methodology

5.4 Secondary sources

5.5 Further reading

About GlobalData

Contact Us


Table 1: The number of employing private sector businesses and employees in the UK, 2016-23

Table 2: The number of employing businesses by company size, 2017-23

Table 3: The number of private sector employees and businesses by industry, 2022-23

Table 4: Employers’ liability ratios, 2017-22

Table 5: The total number of fatalities and injuries in the workplace, 2015/16-22/23p

Table 6: Leading UK general liability insurers by GWP (GBP 000s), 2021-22

Table 7: Employers’ liability market GWP forecasts, 2022-27f


Figure 1: The employers’ liability market is expected to have grown by 9.2% in 2023 following a 25.6% growth in 2022

Figure 2: The number of businesses in the private sector fell in 2023 following a tough economic environment

Figure 3: The majority of regions in the UK experienced a decline in the number of businesses

Figure 4: Underwriting profits for the market remain small given that claims increased in 2022

Figure 5: The average claims cost continued the upward trend and almost doubled in 2022

Figure 6: The number of non-fatal workplace injuries started to fall again in 2022-23p

Figure 7: The Civil Liability Act has seen the number of settlements fall since its introduction

Figure 8: Remote working remains up since the pandemic among different SME sizes

Figure 9: Chubb continued to grow its share of the UK general liability market in 2022, boasting a share of 10.3%

Figure 10: Aviva overtakes AXA as the most popular provider of employers’ liability for all SMEs

Figure 11: The top reason for SMEs switching provider is pricing considerations, growing by 9.1pp in 2023

Figure 12: The employers’ liability market is forecast to have a CAGR of 2.5% between 2022 and 2027f

Figure 13: One fifth of all SMEs do not have employers’ liability cover as they feel the risk to their staff is minimal

Figure 14: Forecasting methodology

Frequently asked questions

United Kingdom (UK) Employers’ Liability Insurance Market Trends, Competitor Dynamics and Opportunities standard reports
Currency USD

Can be used by individual purchaser only


Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Undecided about purchasing this report?

Enquire Before Buying Request a Free Sample

Get in touch to find out about multi-purchase discounts

Tel +44 20 7947 2745

Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.

Sample Report

United Kingdom (UK) Employers’ Liability Insurance Market Trends, Competitor Dynamics and Opportunities was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:

  • Assess the relevance of the report
  • Evaluate the quality of the report
  • Justify the cost

Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.

Below is a sample report to understand what you are buying

See what our customers are saying

“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS

Related reports

View more Insurance reports
Financial Services
Worldline - Competitor Profile
$350 | March 2024
Financial Services
M-PESA - Competitor Profile
$350 | April 2024
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at United Kingdom (UK) Employers’ Liability Insurance Market Trends, Competitor Dynamics and Opportunities in real time.

  • Access a live United Kingdom (UK) Employers’ Liability Insurance Market Trends, Competitor Dynamics and Opportunities dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.