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Unilever Plc – Enterprise Tech Ecosystem Series

Unilever has been focusing on data-led innovation as a part of its digital transformation strategies. The annual ICT spending of Unilever was estimated at $2 billion in 2021. A major share of this spending is earmarked for acquiring ICT services, software, and hardware from vendors. Unilever manufactures and supplies a range of fast-moving consumer goods such as food, beverages, home care products, and health and wellbeing products.

The Unilever enterprise tech ecosystem report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology initiatives, technology introductions, investments, acquisitions, and ICT spending among others.

Digital Transformation Strategies

Unilever is collecting data on consumer behavior and sharing information on consumers’ preferences with large retailers to help them better meet consumer demands. The company is focusing on acquiring shopper insights to help retailers gain customer loyalty and boost sales. The company is acquiring data on shoppers’ preferences primarily through social listening tools, B2C and B2B e-commerce sites and apps, loyalty card information, etc., and processing the same to help large retailers offer the best value to consumers. For small retailers in emerging economies, the company launched small retailer servicing apps and web stores that allow small retailers to monitor inventory, order products and make payments more quickly and conveniently than manual methods. These initiatives are driving Unilever’s sales across geographies.

To gain more insights on digital transformation strategies and initiatives of Unilever, download a free report sample

Unilever Technology Theme Focus

Unilever is utilizing a number of emerging technologies including artificial intelligence, big data, and blockchain to improve operational efficiency and accelerate product development.

Unilever Technology Theme Focus

To know about other technology themes under focus for the company, download a free report sample

Unilever Technology Initiatives

Unilever has been involved in several strategic technology partnerships and collaborations, technology developments and roll-outs, acquisitions, and technology investments over the past few years.

For instance, Unilever entered a partnership with VTEX, a developer and provider of an enterprise eCommerce platform, to digitize its distribution chain in Spain. Through the partnership, Unilever will provide a B2B marketplace to retailers that will allow them to order. Unilever products from several distributors across Spain. The partnership improves Unilever’s operational efficiency and revenue growth.

For more insights on other technology initiatives of Unilever, download a free report sample

Unilever ICT Spend by Function

  • Communications
  • Data center
  • Network
  • Application
  • End-user computing
  • ICT Service desk
  • Management

Unilever ICT Spend by Function

For more insights on ICT spending by function, download a free report sample

Unilever ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/Consulting firms
  • Specialist outsourcers
  • Systems integrators

Unilever ICT Spend by Channel

For more insights on ICT spending by channel, download a free report sample

Unilever External ICT Spend by Segment

  • ICT services
  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • Network and communications
  • Consulting
  • Others

Unilever External ICT Spend by Segment

For more insights on external ICT spending by segment, download a free report sample

Unilever Tech Ecosystem Overview

Total ICT Spending 2021 $2 billion
ICT Spend by Function Communications, Data Center, Network, Application, End-User Computing, ICT Service Desk, and Management
ICT Spend by Channel Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems integrators
External ICT Spend by Segment ICT services, Software (including Cloud SaaS), Hardware (including Cloud Iaas), Network and communications, Consulting, and Others
Technology Theme Focus Artificial Intelligence, Big Data, and Blockchain

This report provides:

  • Insight into Unilever’s technology activities.
  • Insights of its digital transformation strategies and technology center & innovation program.
  • Overview of technology initiatives covering partnerships, investments, and acquisitions.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets and major ICT contracts.

Reasons to Buy

  • Gain insights into Unilever’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships, investments, and acquisitions.

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Table of Contents

Table of Contents


Digital Transformation Strategy

Technology Centers Innovation Programs

Technology Focus

Technology Initiatives

Venture Arm



Partnership, Acquisition Network Map

ICT Budgets Contracts

Key Executives

Frequently Asked Questions

The annual ICT spending of Unilever was estimated at $2 billion in 2021.





The key ICT spending categories by function for Unilever are communications, data center, network, application, end-user computing, ICT service desk, and management.

The key ICT spending categories by channel for Unilever are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.

The key external ICT spending categories by segment for Unilever are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), network and communications, consulting, and others.

The key technological theme in focus for Unilever are artificial intelligence, big data, and blockchain.


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