Virtual Care and Telemedicine in Healthcare – Thematic Research

Powered by

All the vital news, analysis, and commentary curated by our industry experts.

Virtual Care and Telemedicine in Healthcare Market Overview

Virtual care is the intersection between digital technologies and healthcare delivery systems. By integrating new and existing digital technologies such as telehealth, connected medical devices, remote monitoring, mobile device apps, and electronic health records, healthcare systems can expand their services to patient populations whenever and however is most convenient to each individual patient. By allowing patients to interact with their healthcare providers digitally, virtual care encourages those patients to seek out continual care without having to incur the consequences of unnecessary travel, limited access to care services, or lost days of work.

Virtual care offerings allow healthcare systems to greatly expand their patient population reach. This is especially important for populations living in remote rural regions. Rural areas are generally far less equipped with specialized health services, which can make seeking and receiving treatment for serious chronic or emergency conditions problematic. By employing digital routes of care, healthcare systems can also ensure that patient populations that are unable to travel, such as the elderly and the injured, are not making unnecessary trips to healthcare facilities when a simple virtual doctor visit would suffice. The virtual care space includes a rich ecosystem of players across the telehealth and remote patient monitoring segments. Telehealth is the capability to perform healthcare visits, checkups, and drug prescription acquisitions over live chat, video, or telephone. The virtual care and telemedicine market can be broken down into the segments of telemedicine, electronic medical records (EMR), and remote patient monitoring (RPM).

What are the key trends impacting the virtual care and telemedicine in healthcare market?

The key trends have been divided into technology trends, healthcare and medical device trends, macroeconomic trends, and regulatory trends.

5G: The 5G will allow for better remote patient monitoring systems and the sharing of high-resolution medical images. 5G will provide an opportunity for healthcare to fully embrace digitization and to create new ways of treating patients. Virtual care methods will benefit immensely from this technology.

AI: AI tools are being required to organize, screen, and analyze the personal health data. They can help extract insights about healthcare trends, track patients over time, and forecast the likelihood of developing a disease.

Cloud: The rise in the use of cloud computing in the healthcare industry has allowed for a more scalable, cost-effective, and interconnected method of storing and sharing the health data. Additionally, cloud facilitates the use of telehealth by providing the connection between remote patients without the need for centralization.

Internet of Things (IoT): The IoT provides fast connectivity that allows a range of medical devices to be connected to a server. As such, telemedicine technology can function efficiently with the use of real-time data from these devices, allowing high quality virtual care.

Cybersecurity: Healthcare institutions has increased their cybersecurity against cyberattacks in order to avoid financial and clinical losses. Additionally, improving cybersecurity and the way that data from newly adopted technologies is collected and handled will increase acceptance among patients and medical professionals.

Personal health data: Personal health data may refer to electronic health records (EHR), electronic medical records (EMR), and any other health data transmitted through telehealth, wearables/sensors, or apps. It includes patient-reported and objective data about a patient’s medical history, diagnostic tests, vitals, treatments, medications, and more. The digitalization of health data has allowed for easier access and sharing among patients, family physicians, emergency departments, and specialists. Adoption of electronic health records is increasing globally, and this trend is expected to continue. While this digitized data promotes the sharing of data between healthcare providers and empowers a patient to drive their own healthcare interactions, concerns remain over data privacy and data usage regulations. Barriers to adoption are also amplified through the fragmented ecosystem of EHR implementations. In order to benefit from data aggregation and the rise of artificial intelligence (AI), standards among EHRs will need to be established both locally and internationally.

MHealth: Mobile health applications proved to be an essential and promising tool in the fight against the COVID-19 pandemic. Assessment apps using advanced AI tools, RPM, and mobile screening helped to alleviate the number of patients being admitted to the hospitals, limited risks of COVID-19 transmission, and provided essential care for the patients with chronic diseases.

Increased Medicaid utilization: The COVID-19 pandemic has negatively impacted global economies. In the US, this volatility has led to job losses and shifts and for some individuals this has forced them to turn to public health funding, in the form of Medicaid, to meet their healthcare needs. As the economy stabilizes, this trend may reverse, but not if recovery isn’t robust at all economic levels.

What is the value chain for virtual care and telemedicine in healthcare?

The virtual care and telemedicine value chain contains three major segments where value can be added by innovative technologies. These segments are patient engagement, virtual healthcare services, and patient data.

What is the COVID-19 impact on telehealth adoption?

The COVID-19 pandemic caught global healthcare systems unprepared, and as a result, caseloads spiked all over the world and threatened to overrun hospital capacity. As healthcare systems became overwhelmed, they began to limit or cancel elective procedures and other routine care visits to spare resources and keep non-urgent patients safe from virus exposure. To continue to meet the healthcare needs of their patients, providers turned to virtual care solutions in the form of remote patient monitoring and telehealth. These virtual care modalities allowed providers to address common health problems, keep an eye on chronic condition management, and ensure their patients weren’t suffering adverse health effects.

Who are the key players in the virtual care and telemedicine in healthcare market?

The major companies in the market are include the Allscripts, Amazon, Amwell, Boston Scientific, Cerner, Koninklijke Philips, Medtronic, NextGen, One Medical, ResApp Health, Teladoc Health, Zoom, 98point6, A&D Medical, Alcuris, AMC Health, AMD Global Telemedicine, athenahealth, BetterHelp, Biotronik, CaptureProof, Cleveland Clinic, Crossover Health, and eClinicalWorks.

Virtual care and telemedicine in healthcare market, key players

Virtual care and telemedicine in healthcare market, key players

To know more about key companies, download a free report sample

Market report scope

Technologies Electronic medical record, Telemedicine and Remote patient monitoring
Public and Private Companies Allscripts, Amazon, Amwell, Boston Scientific, Cerner, Koninklijke Philips, Medtronic, NextGen, One Medical, ResApp Health, Teladoc Health and Zoom, 98point6, A&D Medical, Alcuris, AMC Health, AMD Global Telemedicine, athenahealth, BetterHelp, Biotronik, CaptureProof, Cleveland Clinic, Crossover Health and eClinicalWorks.


This report focuses on the importance of Virtual Care and Telemedicine in Healthcare throughout the healthcare industry.

  • Virtual Care and Telemedicine thematic research offers a detailed analysis of the various factors that are of importance to stakeholders and why businesses throughout the value chain should focus on understanding Virtual Care and Telemedicine offerings in the industry. The research includes insightful industry analysis of Virtual Care and Telemedicine factors and key use cases highlighting how healthcare players are integrating Virtual Care and Telemedicine services.

Reasons to Buy

  • Corporations: Helps CEOs in all industries understand the disruptive threats to their competitive landscape.
  • Investors: Helps fund managers focus their time on the most exciting investment opportunities in global Healthcare.
  • Whilst most investment research is underpinned by backwards looking company valuation models, Global Data’s thematic methodology identifies which companies are best placed to succeed in a future filled with multiple disruptive threats. Compared to all our rival thematic research houses, our unique differentiator is that our thematic engine has a proven track record of predicting leaders and challengers.
  • Gain an in-depth understanding of how Virtual Care and Telemedicine factors are shaping the industry in the top spending countries across the world and identify the opportunities offered by each of theme
  • Strengthen your understanding of the market in terms of industry trends, challenges and the latest technological developments, among others.

Boston Scientific
One Medical
ResApp Health
Teladoc Health

Table of Contents

Executive summary


Technology Briefing


Industry Analysis

Value Chain



Further reading

Our thematic research methodology

About GlobalData

Contact Us

Frequently asked questions

Virtual Care and Telemedicine in Healthcare – Thematic Research thematic reports
Currency USD

Can be used by individual purchaser only


Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company

Undecided about purchasing this report?

Enquire Before Buying Request a Free Sample

Get in touch to find out about multi-purchase discounts
Tel +44 20 7947 2745

Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.

Sample Report

Virtual Care and Telemedicine in Healthcare – Thematic Research was curated by the best experts in the industry and we are confident about its unique quality. However, we want you to make the most beneficial decision for your business, so we offer free sample pages to help you:

  • Assess the relevance of the report
  • Evaluate the quality of the report
  • Justify the cost

Download your copy of the sample report and make an informed decision about whether the full report will provide you with the insights and information you need.

Below is a sample report to understand what you are buying

See what our customers are saying

“The GlobalData platform is our go-to tool for intelligence services. GlobalData provides an easy way to access comprehensive intelligence data around multiple sectors, which essentially makes it a one-for-all intelligence platform, for tendering and approaching customers.

GlobalData is very customer orientated, with a high degree of personalised services, which benefits everyday use. The highly detailed project intelligence and forecast reports can be utilised across multiple departments and workflow scopes, from operational to strategic level, and often support strategic decisions. GlobalData Analytics and visualisation solutions has contributed positively when preparing management presentations and strategic papers.”

Business Intelligence & Marketing Manager, SAL Heavy Lift

“COVID-19 has caused significant interference to our business and the COVID-19 intelligence from GlobalData has helped us reach better decisions around strategy. These two highlights have helped enormously to understand the projections into the future concerning our business units, we also utilise the project database to source new projects for Liebherr-Werk to use as an additional source to pitch for new business.”

Market Analyst & Management, Liebherr-Werk

Your daily news has saved me a lot of time and keeps me up-to-date with what is happening in the market, I like that you almost always have a link to the source origin. We also use your market data in our Strategic Business Process to support our business decisions. By having everything in one place on the Intelligence Center it has saved me a lot of time versus looking on different sources, the alert function also helps with this.

Head of Key Accounts, Saab AB

Having used several other market research companies, I find that GlobalData manages to provide that ‘difficult-to-get’ market data that others can’t, as well as very diverse and complete consumer surveys.

Marketing Intelligence Manager, Portugal Foods

Our experience with GlobalData has been very good, from the platform itself to the people. I find that the analysts and the account team have a high level of customer focus and responsiveness and therefore I can always rely on. The platform is more holistic than other providers. It is convenient and almost like a one stop shop. The pricing suite is highly competitive and value for our organisation.

I like reports that inform new segments such as the analysis on generation Z, millennials, the impact of COVID 19 to our banking customers and their new channel habits. Secondly the specialist insight on affluent sector significantly increases our understanding about this group of customers. The combination of those give us depth and breadth of the evolving market.

I’m in the business of answering and helping people make decisions so with the intelligence center I can do that, effectively and efficiently. I can share quickly key insights that answer and satisfy our country stakeholders by giving them many quality studies and primary research about competitive landscape beyond the outlook of our bank. It helps me be seen as an advisory partner and that makes a big difference. A big benefit of our subscription is that no one holds the whole data and because it allows so many people, so many different parts of our organisation have access, it enables all teams to have the same level of knowledge and decision support.

Head of Customer Insight and Research, Standard Chartered

“I know that I can always rely on Globaldata’s work when I’m searching for the right consumer and market insights. I use Globaldata insights to understand the changing market & consumer landscape and help create better taste & wellbeing solutions for our customers in food, beverage and healthcare industries.

Globaldata has the right data and the reports are of very high quality compared to your competitors. Globaldata not only has overall market sizes & consumer insights on food & beverages but also provides insights at the ingredient & flavour level. That is key for B2B companies like Givaudan. This way we understand our customers’ business and also gain insight to our unique industry”

Head of Consumer Sensory Insights, Givaudan

GlobalData provides a great range of information and reports on various sectors that is highly relevant, timely, easy to access and utilise.  The reports and data dashboards help engagement with clients; they provide valuable industry and market insights that can enrich client conversations and can help in the shaping of value propositions. Moreover, using GlobalData products has helped increase my knowledge of the finance sector, the players within it, and the general threats and opportunities.

I find the consumer surveys that are carried out to be extremely beneficial and not something I have seen anywhere else. They provided an insightful view of why and which consumers take (or don’t) particular financial products. This can help shape conversations with clients to ensure they make the right strategic decisions for their business.

One of the challenges I have found is that data in the payments space is often piecemeal. With GD all of the data I need is in one place, but it also comes with additional market reports that provide useful extra context and information. Having the ability to set-up alerts on relevant movements in the industry, be it competitors or customers, and have them emailed directly to me, ensures I get early sight of industry activity and don’t have to search for news.

Senior Account Manager, TSYS
Heart Failure Epidemiology Analysis and Forecast to 2032
$3,995 | September 2023
Genomics in pharma: genetic engineered T-cells
$250 | September 2023
Go even deeper with GlobalData Intelligence Center

Every Company Report we produce is powered by the GlobalData Intelligence Center.

Subscribing to our intelligence platform means you can monitor developments at Virtual Care and Telemedicine in Healthcare – Thematic Research in real time.

  • Access a live Virtual Care and Telemedicine in Healthcare – Thematic Research dashboard for 12 months, with up-to-the-minute insights.
  • Fuel your decision making with real-time deal coverage and media activity.
  • Turn insights on financials, deals, products and pipelines into powerful agents of commercial advantage.