Wendy's had 6,949 Wendy's restaurants globally in 2021 and 6,828 restaurants worldwide in 2020.
Wendy’s had 6,541 franchised restaurants and 408 company-operated Restaurants in the United States and 31 foreign countries and U.S. territories in 2021, Wendy’s also opened 210 new restaurants but 69 were closed because of the labor shortage.
Wendy's restaurants use computer systems and information technology to operate the point-of-sale, kitchen deliveries, and a few other customer-facing and back-office tasks in its restaurants, the company uses both proprietary software owned by the company and commercially available third-party software. In order to concentrate on consumer-facing technology, Wendy's has made significant financial investments. These include setting up a single point-of-sale system for Wendy's restaurants, enabling mobile ordering through Wendy's mobile apps, launching the Wendy's Rewards loyalty program, and establishing delivery agreements with third-party vendors for Wendy's in the US.
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