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Fixed Internet Penetration in Switzerland in 2021

  • The global internet subscriber base grew 9% in 2021, reaching 6,388 million users
  • Switzerland in Europe has the second-highest internet penetration of 48% in the fixed internet segment
  • The major companies that dominate the internet market in Switzerland include Sunrise, Swisscom, and UPC

The number of internet users globally grew tremendously due to digital transformation through new technologies. The affordability of smartphones and the roll-out of 5G-enabled mobile devices increased the demand for mobile internet connections. The demand from the residential segment also grew over the years, and with the outbreak of the COVID-19 pandemic in 2020, the demand soared. Online businesses remain the major contributors to such growth, with small and large businesses adopting the digital medium to achieve growth and increase customer reach. Businesses recovered to some extent in 2021 with the gradual decrease in COVID-19 cases globally, which led to an increase in the use of the internet by the business segment.

The global internet subscriber base grew 9% in 2021, reaching 6,388 million users. The subscriber base in the fixed-line and mobile internet segments grew 9% and 10%, respectively, in 2021. Most countries reported an increase in the number of internet users and the overall improvement in internet penetration, aided by greater digital literacy among users.

Switzerland in Europe has the second-highest internet penetration of 48% in the fixed internet segment. The subscriber base in Switzerland as of 2021 stood at 4.1 million users. The growth of fixed-line internet in Switzerland was propelled by the continuous increase in digital literacy among users. The major companies that dominate the internet market in Switzerland include Sunrise, Swisscom, and UPC. Swisscom, one of the leading names in the internet market in Switzerland, collaborated with the government to enhance the internet services in the country. The measures were taken by the government as the pandemic Covid-19 increased the demand for a fixed line network. This led to growth in the new subscribers which led to the improved penetration of the fixed line internet in the region



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