Diversity, equity, and inclusivity (DEI) in an organization help bring unique perspectives and ideas to create more innovative, productive, and resilient enterprises. It also contributes to equality of opportunity and treatment in the workplace at all stages of the employment relationship, including recruitment, retention, promotion, remuneration, and access to training and skills development.
The gender gap in organizations has narrowed over the past three decades, given easier labour mobility worldwide. There has also been an increasing global awareness regarding the right to a dignified and respectful workplace irrespective of sexual orientation and ethnicity of the employees, which promotes an open and inclusive workplace. However, labour market disruption due to the COVID-19 has had devastating consequences globally. According to International Labour Organization (ILO), women’s employment declined by 5% globally in 2020 compared with around 4% for men.
The technology industry is working towards closing the gender gap and enhancing inclusivity in the years ahead. Technology companies must create flexible work and well-being programs such as free mental health counseling and childcare to promote positive work culture.
Salesforce Inc (Salesforce), formerly known as Salesforce.com Inc, is a provider of enterprise cloud computing solutions. In 2022, the technology giant reported 35.7% women participation in its workforce, an increase of 2 percentage points over 2021. At the senior management level representation of women globally increased to 28.5% by 3.1 percentage points over 2021.
In 2022, the representation of Asian employees in the US Salesforce workforce was 25.9% which decreased 0.3 percentage points from 2021. Black & African American and Hispanic & Latinx employees represented 4.8% and 5.3% of the US workforce, respectively.
Salesforce has set a goal of 50% representation of Underrepresented Group (URG) by financial year (FY) ending 2024. The company has also set a target for philanthropic investment of $200 million in racial equality and justice efforts by FY2026.
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