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GlobalData
GlobalData

Technology

Zoom Docs positions Zoom to better compete with Microsoft and Google, says GlobalData

The rollout of Zoom Docs reinforces Zoom role in enhancing productivity within hybrid work environments and positions the company competitively against Microsoft and Google. The introduction underscores Zoom’s continued evolution and growing influence in the team collaboration space, according to GlobalData, a leading data and analytics company. Gregg Willsky, Principal Analyst, Enterprise Technology and Services at […]
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8×8 unveils AI upgrades to contact center platform but suffers feature rollout delays, says GlobalData

8×8 has introduced AI-enhanced features to its contact center platform that elevate the customer experience and raise customer satisfaction. However, the integrated cloud contact center and unified communications platform provider faces challenges with delayed feature rollouts, potentially impacting its market reputation and competitive edge, says GlobalData, a leading data and analytics company. Gregg Willsky, Principal […]
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Fixed communication service revenue in Philippines to grow at 5.3% CAGR over 2023-2028, forecasts GlobalData

The total fixed communication services revenue in the Philippines is expected to increase at a compound annual growth rate (CAGR) of 5.3% from $3.7 billion in 2023 to $4.7 billion in 2028, mainly driven by the fixed broadband service segment, forecasts GlobalData, a leading data and analytics company. GlobalData’s latest Philippines Fixed Communications Forecast (Q1 […]
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Telecom and pay-TV services revenue in Australia to increase at 2.1% CAGR over 2023-2028, forecasts GlobalData

The total telecom and pay-TV services revenue in Australia is expected to increase at a compound annual growth rate (CAGR) of 2.1% over the forecast period 2023-2028, led by the growth in mobile data and fixed broadband service segments, according to GlobalData, a leading data and analytics company. GlobalData’s Australia Telecom Operators Country Intelligence Report […]
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SMBs most attractive enterprise telecoms market as telcos look to add value to propositions, says GlobalData

Telecoms service providers worldwide are upping their game to capture market share, grow revenue, and increase profitability by growing business in the small and medium-sized business (SMB) market, according to research conducted by GlobalData, a leading data and analytics company. Robert Pritchard, Principal Analyst, Enterprise Technology and Services at GlobalData, comments: “Given the historical fact […]
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GlobalData ranks Google as leader among the top LLM providers

The generative AI (GenAI) market has seen explosive growth over the past 18 months, making the evaluation of large language models (LLMs) essential for enterprises. Against this backdrop, Google has emerged as the leader among the top LLM providers in the latest “LLMs Competitive Landscape Assessment” report by GlobalData, a leading data and analysis company. […]
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Fixed communication services revenue in Malaysia to grow at 0.7% CAGR during 2023-2028, forecasts GlobalData

The fixed communication services revenue in Malaysia is expected to increase at a compound annual growth rate (CAGR) of 0.7% from $1.87 billion in 2023 to $1.94 billion in 2028, supported by the fixed broadband service segment, forecasts GlobalData, a leading data and analytics company. GlobalData’s Malaysia Fixed Communications Forecast (Q1 2024) reveals that the […]
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Success of resellers in enterprise telecoms market underlines need for smart segmentation, says GlobalData

An analysis of the US reseller market illustrates that enterprise telecoms service providers worldwide need to embrace smarter customer segmentation. About 1,800 significant resellers in the US account for as much as 20% of the enterprise telecoms market. Their intensely customer-focused approach means that all service providers need to get smart in their market segmentation, […]
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