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GlobalData
GlobalData

Technology

New generative AI capabilities are a win for RingCentral, says GlobalData

RingCX contact center and RingCentral Events are the new generative AI capabilities added by RingCentral to increase productivity, making contact center agents and event planners (respectively) even more valuable to their organizations.  The new capabilities place RingCentral in an enviable spot, according to research conducted by GlobalData, a leading data and analytics company. Gregg Willsky, […]
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Apple embraces RCS amid EU regulatory pressure, observes GlobalData

Following Apple’s decision to adopt rich communication services (RCS) in place of SMS and MMS messaging; Ardit Ballhysa, Technology Analyst at GlobalData, a leading data and analytics company, offers his view: “No longer will Tim Cook’s words to ‘buy your mom an iPhone’ echo in the dreams of interoperability purists. To be clear, iMessage will […]
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Cisco’s WebexOne 2023: AI-driven hybrid work takes center stage, observes GlobalData

Artificial intelligence (AI)  was king at the recently held Cisco’s WebexOne 2023, a unique in-person and virtual hybrid event. The announcements were widespread, touching software and devices; collaboration, contact center, and CPaaS; and audio and video. Amidst the resurgence of feature competition in hybrid work platforms, Cisco stands out by integrating AI innovations seamlessly across […]
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GlobalData foresees escalating telco struggles in SMB market amid volatile economic landscape

With telecoms service providers looking for growth in enterprise revenues from the small and medium-sized business (SMB) market, the combination of intense competition, the long-term impact of the 2007/08 financial crisis, and the Ukraine war are set to squeeze market opportunities in the immediate future, says GlobalData, a leading data and analytics company. Until recently, […]
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Telecom and pay-TV services revenue in Philippines to increase at 2.7% CAGR over 2022-2027, forecasts GlobalData

The total telecom and pay-TV services revenue in the Philippines is expected to increase at a compound annual growth rate (CAGR) of 2.7%, from $42.3 billion in 2022 to $44.9 billion in 2027, primarily driven by mobile data and fixed broadband segments, forecasts GlobalData, a leading data and analytics company. GlobalData’s Philippines Telecom Operators Country […]
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Fixed broadband service revenue in Taiwan to grow at 1.9% CAGR over 2023-2028, forecasts GlobalData

Taiwan’s fixed broadband service revenue is poised to increase at a compound annual growth rate (CAGR) of 1.9% from $1.1 billion in 2023 to $1.2 billion in 2028, mainly supported by the steady growth in fiber-optic and cable broadband subscriptions, forecasts GlobalData, a leading data and analytics company. GlobalData’s latest Taiwan Fixed Communications Forecast (Q3 […]
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With integrated GenAI, Pixel Watch 2 will strengthen Google position in congested smartwatch market, says GlobalData

Following the announcement of its next generation smartwatch the Pixel Watch 2 by Google at the Made by Google event; Ardit Ballhysa, Technology Analyst at GlobalData, a leading data and analytics company, offers his view: “Google’s newly announced Pixel Watch 2 offers much needed improvements over the company’s first-generation smartwatch by way of improved health […]
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Google scores over Samsung with Pixel 8 Pro, says GlobalData

Following the news that Google has unveiled its Pixel 8 series of smartphones; Anisha Bhatia, Senior Technology Analyst at GlobalData, a leading data and analytics company, offers her view: “Google will offer seven years of security and OS updates on its new Pixel 8 series of smartphones. This is longer than what Android rival Samsung […]
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European challenger altnets continue to intensify competition against incumbent telcos, finds GlobalData

In a fragmented and dynamic European enterprise telecoms market, alternative service providers, known as “altnets,” continue to grow even as competition intensifies, reveals GlobalData, a leading data and analytics company. Robert Pritchard, Principal Analyst for Enterprise Technology and Services at GlobalData, says: “In turbulent times like these, where former national telcos are largely focused on […]
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