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Aviva – Digital Transformation Strategies
Aviva Digital Transformation Strategies Overview Aviva is strengthening its focus on the use of innovative technologies to enhance its digital capabilities. AI, big data, insurtech, regtech, and cyber insurance are among the technologies the company is concentrating on. The annual ICT spending of Aviva is estimated at $506.5 million for 2023. A major share of this spending is earmarked for acquiring software, ICT services, and network and communications from vendors. Aviva is a multinational insurance and financial services group offering...
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Cogito Corp – Company Profile
Cogito Corp (Cogito) enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence. It delivers in-call behavioral guidance to agents and a real-time measure of customer perception for every phone conversation. It offers products such as software suite. cogito companion, cogito teams, cogito intelligence among others. It offers spotlight services which include include CX score, EX score, agent coaching, work-from-anywhere. It also offers services such as industry solutions, telecom and technology, financial services, healthcare services, insurance...
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New York Life Insurance Company – Digital Transformation Strategies
New York Life has been leveraging big data and investing cloud-based solutions to enhance underwriting process and improve customer service. The annual ICT spending of New York Life was estimated at $1.8 billion in 2021. A major share of this spending is earmarked for acquiring ICT services, software, and hardware from vendors. New York Life Insurance Company is a mutual life insurance company. The company and its subsidiaries offer insurance, retirement, and investment solutions to retail customers as well as...
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Company Insights
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MetLife – Digital Transformation Strategies
MetLife has been focusing on data-driven innovation as a part of its digital transformation strategies. The annual ICT spending of MetLife was estimated at $3.2 billion in 2021. A major share of this spending is earmarked for acquiring software, hardware, and ICT services from vendors. MetLife is a financial services firm that offers insurance, employee benefits, asset management products, and services and annuities. The MetLife digital transformation strategies report will act as a reference point to understand a company/competitor's digital...
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