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Thematic Analysis
Artificial Intelligence (AI) in Financial Services – Thematic Intelligence
AI in Financial Services Thematic Report Overview The financial services sector has been experiencing significant digitalization in recent years. AI has been a critical technology in this journey towards digital transformation as it is used in both front and back-end operations. Investment in AI by financial services players is crucial to remain competitive. With significant digital expertise, these companies are drawing on AI technologies to offer more personalized experiences and cheaper services. AI use cases range from enhancing customer interactions...
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Report Bundle
51% offTech in Banking – Report Bundle (6 Reports)
High dependencies on digital technologies for banking needs are changing the global banking system. Additionally, the pandemic has accelerated the adoption of technologies across various sectors, including banking. These advancements make the banking experience more convenient and hassle-free for customers. As a part of this bundle, you will gain access to in-depth insights available in the following reports: Thematic Intelligence: Social Media in Payments Thematic Research: AI in Banking Thematic Research: Augmented Reality in Banking Thematic Research: Blockchain in Payments...
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Thematic Analysis
Conversational Platforms in Banking – Thematic Research
Conversational Platforms in Banking – Thematic Research Conversational interfaces employ various technologies. This includes speech recognition, natural language processing (NLP), contextual awareness, and machine learning—to enable human-like interactions with computer systems. Within banking, there are simple bots that effectively follow mapped-out conversations with decision trees to tirage customers, to bots underpinned by machine learning algorithms that evolve capabilities over time in response to customer interactions. The conversational platforms in banking industry thematic intelligence report assess how conversational interfaces, combined with...
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Company Insights
KBC Group – Enterprise Tech Ecosystem Series
KBC Group has been focusing on artificial intelligence and data analytics technologies as a part of its digital transformation strategies. The annual ICT spending of KBC was estimated at $587 million in 2021. A major share of this spending is earmarked for acquiring software, hardware, and ICT services from vendors. KBC Group is a financial holding company that offers banking and insurance solutions, its banking offerings comprise current accounts, savings accounts, pension savings accounts, term deposits, payment solutions, discretionary investments,...
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Company Insights
United Overseas Bank – Digital Transformation Strategies
United Overseas Bank (UOB) has been focusing on using big data, artificial intelligence, cloud, and robotic process automation to digitally transform its operations. The annual ICT spending of UOB was estimated at $475 million for 2021. A major share of this spending is earmarked for acquiring software, ICT services and hardware from vendors. UOB provides a range of financial solutions, including deposit accounts, loans, payment and travel cards, and insurance. It offers trade finance, corporate finance, financial supply chain management,...
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Thematic Analysis
Artificial Intelligence (AI) in Banking – Thematic Research
In banking, AI use cases range from enhancing client interactions through chatbots to providing better loan terms through data-driven risk assessments, and the automation of laborious back-end processes. Banks can realize the benefits of AI in cost savings, quality improvements, an expansion of their services, and increased personalization in these product offerings. AI can galvanize waning banks and provide them with new income sources while increasing the value they derive from current sources. The AI in banking thematic research report...
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Sector Analysis
The Future of Artificial Intelligence in Banking
"The Future of Artificial Intelligence in Banking", report examines the most significant uses of AI in retail banking, in both front-office and back-office implementations. Artificial intelligence (AI) has reached the stage where it is sufficiently advanced and affordable to warrant practical implementation in financial services. Banks are busy exploring ways in which they can harness the power of AI to streamline internal processes and improve the customer experience. This report will explore what AI applications are relevant in banking at...
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Analyst Opinions
Machine Learning Applications – A Key Imperative for Businesses
Machine learning (ML) is an artificial intelligence (AI) technology which allows machines to learn by using algorithms to interpret data from connected ‘things’ to predict outcomes and learn from successes and failures. Insights, real world examples of innovation and implementation of Artificial Intelligence across the Healthcare value chain
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Analyst Opinions
Mass Affluents: Channel Use in the UK
Mass affluent populations around the world are growing in size, making them an increasingly important segment for financial providers. These consumers possess more financial products than average, maintain higher levels of savings and investments, and are more likely to use added-value services. This makes them an attractive and profitable segment to target.