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Sector Analysis
NewHong Kong (China SAR) Retail Banking Analysis by Consumer Profiles, 2023 Update
Hong Kong (China SAR) Retail Banking Consumer Profile Report Overview A few distinct personas have been created through a cluster analysis of GlobalData’s 2023 Financial Services Consumer Survey to understand Hong Kong (China SAR) survey respondents and their attitudes, preferences, and unmet needs. The five personas have been created based on age, relationship status, and preference for digital or traditional providers. Each of these profiles is then individually analyzed to describe the unique features of its preferences and product holding....
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Analyst Opinions
NewInnovations in Accounts and Cash Management – Trends, Drivers and Opportunities, 2024
This report provides a roundup of innovations within multiple retail banking and wealth management markets, with particular focus on savings accounts and cash management. The report explores the shifts in customer behavior regarding bank branches, spending drivers, financial education, savings, investment platforms, and robo-advisors. Despite a challenging year, there was growth in assets among the emerging and mass affluent, fueling interest in the segments. Specifically, markets in the Association of Southeast Asian Nations (ASEAN) are experiencing strong growth, meaning banks...
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Thematic Analysis
NewSocial Media in Banking – Thematic Intelligence
This report maps out the prospects of social media giants for a deep assault on financial services, and how incumbent banks might respond. To that end, we share findings from GlobalData’s 2023 Financial Services Consumer Survey, which covers consumer openness to a wide variety of different types of financial services (such as current accounts, savings accounts, personal loans, and mortgages) from different provider types (including social media giants), split by various demographic variables. This helps identify the best attack vectors...
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Analyst Opinions
NewDigital Challenger Banks – The Dawn of Profitability
Digital Challenger Banks Market Report Overview Digital-only banks have become commonplace across the world, offering a digital-first approach to banking that focuses on an improved customer experience. Historically, these banks have focused on customer acquisition at all costs, placing doubt on their ability to turn a profit in the long run. However, the tide seems to be changing, with a number of the neobanks examined in this report seeing their first glimpse of profitability. This review focuses on some of...
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Thematic Analysis
NewBanking and Payments M&A Deals 2023 – Top Themes – Thematic Intelligence
This report analyzes the disruptive themes that have driven M&A activity in 2023 in the Banking & Payments Sector
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Thematic Analysis
Banking Predictions for 2024 – Thematic Intelligence
Exploring in-depth trends and insights from the ‘Banking Predictions for 2024’ report will enable you to: Analyze the major themes that will impact the banking industry in 2024. Identify the top 20 themes impacting the banking industry – artificial intelligence, cybersecurity, the future of work, cloud computing, blockchain and cryptocurrencies, fintech, internet of things, big data, social media, financial wellness, digital lending, digital banking, conversational platforms, personalization, data privacy, and open banking. Understand a wide range of disruptive themes that...
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Analyst Opinions
Saudi Arabia Retail Banking Analysis by Consumer Profiles, 2023 Update
This report uses data taken from our 2023 Financial Services Consumer Survey to break down the Saudi Arabian retail banking market into five distinct profiles based on age, relationship status, and preference for digital or traditional providers. Each of these profiles is then analyzed individually to describe the unique features of its preferences and product holdings. This analysis facilitates the provision of recommended actionable steps for providers to cater to the wants and needs of customers fitting a given profile....
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Company Insights
BNP Paribas – Digital Transformation Strategies
BNP Paribas Digital Transformation Strategies Report Overview BNP Paribas is investing in AI, cloud, and other digital technologies to develop solutions that can help optimize its banking processes. The annual ICT spending of BNP Paribas was estimated at $2.3 billion for 2023. A major share of this spending is earmarked for acquiring software, network & communications, and hardware from vendors. BNP Paribas offers a range of retail, corporate, and institutional banking solutions. Its retail banking portfolio consists of digital banking,...
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Analyst Opinions
New Zealand Retail Banking Competitor Benchmarking – Financial Performance, Customer Relationships and Satisfaction
New Zealand Retail Banking Market Report Overview All banks in New Zealand improved their profitability in 2022, with 2023 having a more mixed outlook due to rate-induced recession. Despite the turbulent property landscape in New Zealand, all banks experienced growth in their TDA and net interest income. The highest level of concentration in the New Zealand retail banking sector continues to be held by the top four providers. Although New Zealand is known for having a significantly high market concentration,...
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Sector Analysis
Saudi Arabia Retail Banking Competitor Benchmarking – Financial Performance, Customer Relationships and Satisfaction
Saudi Arabia Retail Banking Market Report Overview All banks increased their total divisional assets (TDA) between 2021 and 2022. Higher interest rates in Saudi Arabia resulted in increased net interest incomes. Nonetheless, most banks’ net interest margins were squeezed as a result of rate hikes. The level of concentration has increased in the Saudi Arabian retail banking market within the last 10 years, as the two biggest players—Saudi National Bank and Al Rajhi Bank—control over half of the market across...