AIA Group – Enterprise Tech Ecosystem Series
Powered by
All the vital news, analysis, and commentary curated by our industry experts.
AIA Group Digital Transformation Strategies Report Overview
AIA Group Limited (AIA) has been focusing on using artificial intelligence, machine learning, cloud, big data, and cybersecurity to digitally transform its operations. The annual ICT spending of AIA Group was estimated at $1.7 billion for 2022. A major share of this spending is earmarked for acquiring software, network and communications, and hardware from vendors. AIA is a life insurance group. It offers life insurance, medical insurance, accident protection insurance, critical illness insurance, disability protection insurance, and savings and investment plans to individuals. It also offers credit insurance, retirement savings, and employee benefits plans to corporate clients. It markets and sells its products and services through a network of partners, agents, and employees.
The AIA Digital Transformation Strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, accelerators, incubators & other innovation programs, technology partnerships, technology introductions, investments, and ICT spending among others.
Digital Transformation Strategies
AIA is focusing on digitalization, automation, and innovation by leveraging emerging technologies such as AI, machine learning, big data, and analytics to enhance efficiency, productivity, and customer experience. It has progressively shifted to digital communications and automated back-office processes. As of 2019, 80% of its customer interactions are performed digitally, over 30% of its 37 million customer interactions are fully automated, and 62% of all cases are underwritten automatically.
To gain more insights on digital transformation strategies and initiatives of AIA, download a free report sample
AIA Technology Theme Focus
AIA is utilizing a number of emerging technologies including artificial intelligence, machine learning, cloud, big data, insurtech and cybersecurity among others to boost operational efficiencies, improve product offerings, and enhance customer experiences.
AIA Technology Focus
To know about other technology themes under focus for the company, download a free report sample
AIA Technology Initiatives
AIA has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, and technology investments over the last few years. For instance, in 2021, AIA Singapore partnered with AiDa Technologies to develop Claims EZ, an AI- and machine-learning-technology-enabled digital platform for insurance claim process automation. The platform facilitates the automation of pre-authorization and claim submission relating to health insurance. AIA is also able to detect fraudulent and risky claims with the help of the machine-learning algorithm that the platform uses
For more insights on other technology initiatives of AIA, download a free report sample
AIA ICT Spend by Function
- Data center
- Communications
- Network
- Applications
- End-user computing
- Management
- ICT Service desk
AIA ICT Spend by Function
For more insights on ICT spending by function, download a free report sample
AIA ICT Spend by Channel
- Internal development and maintenance
- Technology vendors (direct)
- Local resellers
- Telcos
- ICT services providers/consulting firms
- Specialist outsourcers
- Systems integrators
AIA ICT Spend by Channel
For more insights on ICT spending by channel, download a free report sample
AIA External ICT Spend by Segment
- Software (including Cloud SaaS)
- Hardware (including Cloud IaaS)
- ICT services
- Consulting
- Network and communications
- Others
AIA External ICT Spend by Segment
For more insights on external ICT spending by segment, download a free report sample
AIA Digital Transformation Strategies Overview
Total ICT Spending 2022 | $1.7 billion |
ICT Spend by Function | Data Center, Communications, Network, Application, End-User Computing, Management, and Service Desk |
ICT Spend by Channel | Internal Development and Maintenance, Technology Vendors (direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems Integrators |
External ICT Spend by Segment | Software (including cloud SaaS), Hardware (including cloud IaaS), ICT Services, Consulting, Network and Communications, and Others |
Technology Theme Focus | Artificial Intelligence, Machine Learning, Cloud, Big Data, Insurtech and Cybersecurity |
This report provides:
- Insight into AIA’s technology activities.
- Insights of its accelerators, incubators & other innovation programs.
- Overview of technology initiatives covering partnerships, technology introductions, and investments.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets.
Reasons to Buy
- Gain insights into AIA’s technology operations.
- Gain insights into its technology strategies and innovation initiatives.
- Gain insights into its technology themes under focus.
- Gain insights into its various partnerships.
AiDa Technologies
Holmusk
Amdocs
Fortude
BNP Paribas Securities Services
Bloomberg
TCCtech
B3i
Vymo
Beowulf
Tiki
Optus
Table of Contents
Frequently asked questions
-
What was the total ICT spending of AIA in 2022?
The annual ICT spending of AIA was estimated at $1.7 billion in 2022.
-
What are the key ICT spending categories by function for AIA?
The key ICT spending categories by function for AIA are communications, data center, network, applications, end-user computing, ICT service desk, and management.
-
What are the key ICT spending categories by channel for AIA?
The key ICT spending categories by channel for AIA are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.
-
What are the key external ICT spending categories by segment for AIA?
The key external ICT spending categories by segment for AIA are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network and communications, consulting, and others.
-
What are the key technology themes in focus for AIA?
The key technological theme in focus for AIA are artificial intelligence, machine learning, cloud, big data, insurtech, and cybersecurity.
Get in touch to find out about multi-purchase discounts
reportstore@globaldata.com
Tel +44 20 7947 2745
Every customer’s requirement is unique. With over 220,000 construction projects tracked, we can create a tailored dataset for you based on the types of projects you are looking for. Please get in touch with your specific requirements and we can send you a quote.