Bank Syariah Indonesia – Digital Transformation Strategies
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This report provides insight into Bank Syariah Indonesia's fintech activities, including its digital transformation strategies, its innovation programs, and its technology initiatives.
Bank Syariah Indonesia was established in 2021 following the merger of three Islamic banks: Bank BRI Syariah, Bank Syariah Mandiri, and Bank BNI Syariah. The new entity provides Sharia-based financial solutions to both individual and business customers in Indonesia. It offers savings accounts, hajj and umrah savings services (savings in Rupiah or US$ for the hajj and umrah pilgrimages to Mecca), financing services, investment services, life and health insurance products, and inheritance consultation services to individuals. In addition, the bank offers buyer financing, supplier financing, distributor financing, custodian services, investment financing, Sharia checking account financing, working capital financing, savings, cash management, and treasury services to business customers. The bank has five operating segments: wholesale, SME, consumer, micro businesses, and other.
Digital Transformation Strategies
Bank Syariah Indonesia is focusing on seven IT areas – security, risk, and fraud; core system modernization; infrastructure and connectivity; integrated data management and monitoring; organization, corporate support, and internal improvements; unified platform and customer 360; and digital expansion and open banking – to improve customer service and business operations.
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Bank Syariah Indonesia Technology Theme Focus
Bank Syariah Indonesia is strengthening its focus on the use of disruptive technologies to enhance its business operations and service offerings. To do so, it is tapping into technologies including AI, big data, cloud, and cybersecurity, among others.
Bank Syariah Indonesia Technology Focus
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Bank Syariah Indonesia Technology Initiatives
Bank Syariah Indonesia has been involved in several strategic technology partnerships and technology roll outs over the past few years. For instance, in 2021, the bank launched a digital branch office in The Tower building, Jakarta. In the branch, customer service officers proactively approach customers and help them carry out financial transactions on digital devices. The branch also features self-service machines, ATMs, and cash recycling machines.
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Bank Syariah Indonesia ICT Spend by Function
- Data center
- Communications
- Network
- Applications
- End-user computing
- Management
- ICT service desk
Bank Syariah Indonesia ICT Spend by Function
For more insights on ICT spending by function, download a free report sample
Bank Syariah Indonesia ICT Spend by Channel
- Internal development and maintenance
- Technology vendors (direct)
- Local resellers
- Telcos
- ICT services providers/consulting firms
- Specialist outsourcers
- Systems integrators
Bank Syariah Indonesia ICT Spend by Channel
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Bank Syariah Indonesia External ICT Spend by Segment
- Software (including Cloud SaaS)
- Hardware (including Cloud IaaS)
- ICT services
- Consulting
- Network and communications
- Others
Bank Syariah Indonesia External ICT Spend by Segment
For more insights on external ICT spending by segment, download a free report sample
Bank Syariah Indonesia Digital Transformation Overview
Total ICT Spending 2022 | $87.0 million |
ICT Spend by Function | Data Center, Communications, Network, Application, End-User Computing, Management, and Service Desk |
ICT Spend by Channel | Internal Development and Maintenance, Technology Vendors (Direct), Local Resellers, Telcos, ICT Services Providers/Consulting Firms, Specialist Outsourcers, and Systems Integrators |
External ICT Spend by Segment | Software (Including Cloud SaaS), Hardware (Including Cloud IaaS), ICT Services, Consulting, Network and Communications, and Others |
Technology Theme Focus | AI, Big Data, Cloud, and Cybersecurity |
This report provides:
- Insight into Bank Syariah Indonesia’s technology activities.
- Overview of technology initiatives covering partnerships and technology introductions.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets.
Scope
• Bank Syariah Indonesia is strengthening its focus on the use of disruptive technologies to enhance its business operations and service offerings. To do so, it is tapping into technologies including AI, big data, cloud, and cybersecurity, among others.
• Bank Syariah Indonesia is tapping into AI to remotely onboard new customers.
• The bank offers several digital banking services for the convenience of customers.
Reasons to Buy
• Gain insights into Bank Syariah Indonesia’s fintech operations.
• Gain insights into its digital strategies and innovation initiatives.
• Gain insights into its technology themes under focus.
• Gain insights into its various product launches, and partnerships.
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Table of Contents
Frequently asked questions
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What was the total ICT spending of Bank Syariah Indonesia in 2022?
The annual ICT spending of Bank Syariah Indonesia was estimated at $87.0 million in 2022.
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What are the key ICT spending categories by function for Bank Syariah Indonesia?
The key ICT spending categories by function for Bank Syariah Indonesia are communications, data center, network, applications, end-user computing, ICT service desk, and management.
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What are the key ICT spending categories by channel for Bank Syariah Indonesia?
The key ICT spending categories by channel for Bank Syariah Indonesia are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.
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What are the key external ICT spending categories by segment for Bank Syariah Indonesia?
The key external ICT spending categories by segment for Bank Syariah Indonesia are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network and communications, consulting, and others.
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What are the key technology themes in focus for Bank Syariah Indonesia?
The key technological theme in focus for Bank Syariah Indonesia are AI, big data, cloud, and cybersecurity.
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