Consumer Goods Enterprises ICT Investment Trends and Future Outlook by Segments Hardware, Software, IT Services and Network and Communications

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Most enterprises see a slight increase in ICT budgets for the internal ICT departments and for business functions in 2022. Enterprise ICT budgets in total have increased for the maintenance of existing ICT infrastructure and for new IT projects in 2022 versus 2021. Unified threat management (UTM) appliance and network security are the most preferred security hardware and security software investment areas respectively, over the next two years among the enterprises in the consumer goods sector.

The Consumer Goods Enterprises ICT Investment Trends and Future Outlook report summarizes key findings and reveals how the overall ICT budgets and their allocations towards various business functions and spending areas have changed for enterprises in the consumer goods sector in 2022. The report also discusses the change in ICT budget allocations for digital transformation enabling technologies like artificial intelligence (AI), automation, and edge computing among enterprises in 2022 as compared to 2021. It sheds focus on the change in ICT budget allocations across 30 IT hardware, software, and service categories. The report also gives an indication of ICT opportunities in the utilities sector with forward-looking insights on enterprise spending priorities for over 100 ICT product and service sub-categories over the next two years.

Consumer Goods Enterprises ICT Investment Dynamics

The slight increase in the consumer goods enterprise ICT budget for 2022 can be largely attributed to their attempts to recover from the slowdown caused due to COVID-19 pandemic and position themselves to serve the needs of tech-savvy consumers. The sector has been increasingly making use of technology to overcome longstanding challenges such as the expansion of product portfolio, managing stock keeping units, tracking field employees, managing supply chain and distribution channels, managing multi-channel marketing, real-time access to competitor activities, personalize customer requirements, and many others. Furthermore, to address these possible complexities, enterprises in the consumer goods sector have started investing more in ICT as it can not only help stimulate revenue growth through innovation but also build emerging opportunities in an evolving marketplace.

Consumer Goods ICT Investment Segmentation by Business Areas

The key business areas in the consumer goods enterprise are sourcing/procurement, production, packaging, R&D, quality assurance, marketing & promotions, upcycling/recycling, warehouse/inventory management, and technology investments. The enterprise ICT budget allocations across all key business areas have increased in 2022 compared to 2021.

Consumer Goods Enterprise Budget Allocation by Cloud Implementation Model

The key cloud implementation models in cloud computing are public cloud, private cloud, hybrid cloud, cloud services, and cloud management platforms. For ‘cloud management platforms,’ more than half confirmed that their enterprise cloud computing budgets targeting this implementation model has witnessed an overall increase.

Consumer Goods Enterprise ICT Investment Segmentation by Digital Transformation Areas

The key digital transformation areas in the consumer goods enterprise are AI & ML, automation/RPA, IoT, and edge computing. The COVID-19 pandemic has positively impacted the consumer goods sector, driving them to accelerate their digital transformation plans. They are leveraging digital technologies to become more agile and enhance their capabilities. For instance, consumer goods companies are prototyping AI models and exploring machine learning techniques for unified demand planning.

Consumer Goods Enterprise ICT Hardware Budget Allocation by Category

The key categories for the ICT hardware budget allocation are network equipment, security equipment, servers, storage, desktop PCs/laptops/tablets/printers, and communication devices. A majority of the survey respondents confirmed that their organization have slightly increased the budget allocation in the ‘storage’ and ‘communication devices’ categories, respectively for 2022 compared to 2021.

Consumer Goods Enterprise ICT Software Budget Allocation by Category

The key categories for the ICT software budget allocation are business process applications, data management and analytics, communication and collaboration software, security, storage, ICT infrastructure management, and software defined networking/SD-WAN.

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Consumer Goods Enterprises ICT Outlook Report Overview

Key Business Areas Sourcing/Procurement, Production, Packaging, R&D, Quality Assurance, Marketing & Promotions, Upcycling/Recycling, Warehouse/Inventory Management, and Technology Investments
Key Cloud Implementation Models Public Cloud, Private Cloud, Hybrid Cloud, Cloud Services, and Cloud Management Platforms
Key Digital Transformation Areas AI & ML, Automation/RPA, IoT, and Edge Computing
Key Categories (Hardware) Network Equipment, Security Equipment, Servers, Storage, Desktop Pcs/Laptops/Tablets/Printers, and Communication Devices
Key Categories (Software) Business Process Applications, Data Management and Analytics, Communication and Collaboration Software, Security, Storage, ICT Infrastructure Management, and Software Defined Networking/SD-WAN

Scope

This report provides:

  • Information and insights into ICT spending by enterprises in the consumer goods sector
  • Insights of its ICT budget allocation by business function and key spending areas
  • Enterprise ICT budget allocations by type of ICT project
  • Breakdown of enterprise budget allocation change by digital transformation areas
  • Segment ICT budget allocation trends

Reasons to Buy

  • The report is based on GlobalData’s IT Customer Insight Survey carried out annually covering key ICT decision-makers from enterprises across various industry verticals to understand their ICT investment priorities and trends.
  • This survey report offers a thorough analysis of Enterprise ICT Investment Trends and how it has changed this year compared to the previous year.
  • The report also presents an analysis of enterprise ICT budget allocations by various spending areas, business functions, and product/service categories and how they have changed this year compared to previous years.
  • With more than 50 charts the report is designed for an executive-level audience, boasting presentation quality.
  • The report provides insights in a concise format to help executives build proactive and profitable growth strategies.

Table of Contents

Table of Contents

Executive Summary

Key Findings

Survey Demographics

Enterprise ICT Budget Allocations – 2022 vs 2021

Key Business Areas and Business Challenges – 2022 vs 2021

Cloud & Digital Transformation Budget – 2022 vs. 2021

Segment ICT Budget Allocation – 2022 vs 2021

Future Outlook: Enterprise Technology Priorities

Appendix

Frequently asked questions

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