Domino’s Pizza – Digital Transformation Strategies
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Domino’s Pizza Digital Transformation Strategies Overview
Domino’s Pizza has been focusing on using AI, big data, cryptocurrencies, and electric vehicles among others to digitally transform its operations. The annual ICT spending of Domino’s Pizza was estimated at $225.3 million for 2024. A major share of this spending is earmarked for acquiring software, network and communications, and ICT services from vendors. Domino’s Pizza is one of the leading pizza companies in the world with 20,591 stores in more than 90 markets around the world. The company operates both delivery and carryout service models within its stores across the world. As of December 31, 2023, nearly 99% of Domino’s Pizza’s global stores were owned and operated by independent franchisees. Royalties and fees collected from these franchisees account for the bulk of Domino’s Pizza’s revenues and earnings. Sales of food, equipment, and supplies to franchisees in the US and Canada and revenues generated by company-owned stores in the US are the other sources of earnings and revenues for the company. In international markets, Domino’s Pizza offers geographical rights to the Domino’s Pizza brand to master franchisees who earn profits by running retail outlets and sub-franchising.
The ‘Domino’s Pizza Digital Transformation Strategies’ report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. The information included in these reports is sourced from a mix of our very own internal database and authentic secondary research links such as the company’s annual report, presentations, press releases, etc. The report covers an overview of the company, its digital transformation strategies, technology focus areas, technology partnerships, technology introductions, and ICT spending among others.
Domino’s Pizza Digital Transformation Strategies Overview
| Total ICT Spending 2024 | $225.3 million |
| ICT Spend by Function | Data center, Communications, Network, Application, End-User computing, Management, and Service Desk |
| ICT Spend by Channel | Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators |
| External ICT Spend by Segment | Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Networks and communications, and others |
| Technology Theme Focus | AI, big data, e-commerce, autonomous vehicles, cloud, robotics, EVs, cryptocurrencies, cybersecurity, blockchain and social media. |
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Digital Transformation Strategies
Domino’s Pizza is leveraging the power of AI to deliver pizzas to customers within 10 minutes of receiving online orders. A few Domino’s outlets in Australia, France, the Netherlands, Germany, and Japan have begun using an AI-powered technology that predicts the likelihood of customers completing their orders while they are in the process of adding pizzas and side dishes to their online carts.
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Domino’s Pizza Technology Theme Focus
Domino’s Pizza is utilizing several emerging technologies, including AI, big data, cryptocurrencies, and electric vehicles among others to improve operational efficiency, enhance customer experience, drive sales, achieve its environmental goals, and quickly expand business operations.
Domino’s Pizza Technology Focus
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Domino’s Pizza Technology Initiatives
Domino’s Pizza has been involved in several strategic technology partnerships and collaborations, technology developments and rollouts over the last few years. For instance, in 2024, Domino’s Pizza Canada entered into an exclusive delivery partnership agreement with Uber Eats.
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Domino’s Pizza ICT Spend by Function
- Data center
- Communications
- Network
- Applications
- End-user computing
- Management
- ICT Service desk
Domino’s Pizza ICT Spend by Function, 2024 (%)
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Domino’s Pizza ICT Spend by Channel
- Internal development and maintenance
- Technology vendors (direct)
- Local resellers
- Telcos
- ICT services providers/consulting firms
- Specialist outsourcers
- Systems integrators
Domino’s Pizza ICT Spend by Channel, 2024 (%)
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Domino’s Pizza External ICT Spend by Segment
- Software (including Cloud SaaS)
- Hardware (including Cloud IaaS)
- ICT services
- Consulting
- Network and communications
- Others
Domino’s Pizza External ICT Spend by Segment, 2024 (%)
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Scope
This report provides:
- Insight into Domino’s Pizza’s technology activities.
- Overview of technology initiatives covering partnerships, and technology introductions.
- Insights on each technology initiative including technology theme, objective, and benefits.
- Details of estimated ICT budgets.
Reasons to Buy
- Gain insights into Domino’s Pizza’s technology operations.
- Gain insights into its technology strategies and innovation initiatives.
- Gain insights into its technology themes under focus.
- Gain insights into its various partnerships and technology introductions.
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Table of Contents
Frequently asked questions
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What was the total ICT spending of Domino’s Pizza in 2024?
The annual ICT spending of Domino’s Pizza was estimated at $225.3 million in 2024.
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Which function accounted for the highest ICT spending for Domino’s Pizza in 2024?
Network accounted for the highest ICT spending by function for Domino’s Pizza in 2024.
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Which channel accounted for the highest ICT spending for Domino’s Pizza in 2024?
Internal development and maintenance accounted for the highest ICT spending by channel for
Domino’s Pizza in 2024. -
Which segment accounted for the highest external ICT spending for Domino’s Pizza in 2024?
Software accounted for the highest external ICT spending by segment for Domino’s Pizza in 2024.
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What are the key technology themes in focus for Domino’s Pizza?
The key technological themes in focus for Domino’s Pizza are AI, big data, e-commerce, autonomous vehicles, cloud, robotics, EVs, cryptocurrencies, cybersecurity, blockchain, and social media.
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