Tech in Food Service – Report Bundle (7 Reports)
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Tech in Food Service Market Bundle Report Overview
“Technology and innovation have helped the foodservice sector by changing how we look at the guest service experience. Staying connected and engaged with their customers not only helped restaurants transform and survive but also expand. Everything from online orders to self-checkout, from contactless payment methods to deliveries, the restaurant industry integrated the latest trends set in the food industry to remain relevant and competitive.”
As a part of this bundle, you will gain access to in-depth insights available in the following reports:
- Thematic Research: Augmented Reality in Foodservice
- Thematic Research: Internet of Things in Foodservice
- Thematic Research: Autonomous Vehicles in Foodservice
- Thematic Research: AI in Foodservice
- Thematic Research: Online Food Delivery in Foodservice
- Thematic Research: Robotics in Foodservice
- Thematic Research: Cybersecurity in Foodservice
To get a snapshot of the Tech in Foodservice bundle report, download a free report sample
Report 1: Thematic Research: Augmented Reality in Foodservice
AR can be integrated as a significant technology in the future of foodservice work, supporting operational efficiency and increasing productivity. As consumer lifestyles continue to transform digitally, foodservice companies must invest in technologies that raise their company profile and keep up with relevant trends like social media, environmental, social, and governance (ESG), and the metaverse, among others. For example, the foodservice industry can use AR to improve ESG strategies by reducing food waste and cutting carbon footprints. Furthermore, AR-enabled employee food preparation training can aid in reducing food waste by increasing product accuracy. AR solutions can complement other health and safety measures, such as social distancing, and help restore consumer confidence in dine-in services.
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Report 2: Thematic Research: Internet of Things in Foodservice
The global IoT in foodservice market size was $2.3 billion in 2020. The market is expected to grow at a CAGR of more than 6% between 2020 and 2025. IoT in foodservice industry will help companies to use data effectively and enhance operational efficiency, reduce costs, improve decision-making, and align product offerings with modern, post-COVID consumption habits. The integration of IoT will enable each part of the supply chain to operate with leaner error margins, especially during crucial high-stress periods. IoT can keep costs down by optimizing processes. Cheap IoT sensors can perform all necessary data collection. Once collected, AI technologies can analyze that data. The insights derived from this process can optimize operations and reduce costs on various fronts. IoT can also automate complex processes such as taking orders, organizing delivery, and even food production.
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Report 3: Thematic Research: Autonomous Vehicles in Foodservice
The emergence of autonomous vehicles (Avs) has played a key role to end-consumer demand in foodservice. As vehicles become more connected and autonomous, companies are focusing more to provide end-consumer solutions through its supply chain and foodservice delivery. Autonomous and connected cars align closely to consumer demand in digitalization and alternative lifestyles. This has led to leading quick service restaurants (QSRs) such as Domino’s to form partnerships with AV providers like Nuro and Neolix to explore the potential of this technology. These solutions in vehicles provide a more tailored and digitally advanced experience for consumers, which is an influential aspect when choosing a foodservice outlet. As connected vehicle technology becomes more widespread, vehicles will communicate more frequently with other road users, allowing them to provide a seamless delivery experience.
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Report 4: Thematic Research: AI in Foodservice
The global AI platform revenue in foodservice is projected to cross the $750 million mark by 2024. AI has many sector-specific use cases that can help tackle some of the foodservice sector’s long-term challenges, from predicting consumers’ tastes to reducing costs. AI can support customer engagement via conversational platforms, understand consumer demands using machine learning, and improve personalization using data science. It can also automate food production and kitchen workflow. COVID-19 has accelerated innovation in foodservice, forcing businesses to get creative and transition more quickly. The critical disruption to the industry caused by widespread lockdowns and restrictions on movement, coupled with the wealth of data made available by digitalization and the surge of online food ordering and home-delivery, accelerated the demand for AI tools. While AI applications in the foodservice sector had previously focused on targeting growth, the attention has shifted to hardwiring business agility into companies’ business models. Coupled with computer vision, which attempts to replicate the way humans see and understand the world, AI and machine learning can also help perform quality checks and minimize food waste.
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Report 5: Thematic Research: Online Food Delivery in Foodservice
FMCG companies, retailers, and foodservice outlets have been using online food delivery to offer consumers convenience and easy availability of their products. During COVID-19 lockdowns, restaurants used online services to help consumers enjoy food at home. To save time and effort, online ordering is starting to become the norm worldwide. AI and ML help online food delivery businesses enhance their customer experience through chatbots. Chatbots enable food delivery firms to keep in touch with their customers and answer their questions promptly, boosting customer relationships, and driving sales. For instance, in April 2020, Chipotle Mexican Grill reported that the pandemic had driven the growth of its online delivery sales, which offset the negative impact caused by foodservice closures. The company is constantly trying to find innovative ways to engage with customers and provide food, such as online ordering and delivery. The company launched its online delivery tool in 2018, and 2020 showed just how significant having an online ordering option was for the chain.
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Report 6: Thematic Research: Robotics in Foodservice
The overwhelming majority of large foodservice operators have implemented some level of robotics within their supply chains. The push towards greater adoption of robotic technology has been driven by the very largest consumer sector companies. The likes of McDonald’s, KFC, and Chipotle have heavily invested in robotic efficiency throughout their supply chains. McDonald’s has integrated robotic technology throughout its distribution network, consumer-facing order systems, and kitchens. AI technologies, most notably machine learning, are integral to the development of intelligent industrial robots. Investors are pouring funds into AI start-ups, such as Covariant and Realtime Robotics, which aim to make robots more intelligent, independent, and better able to function in unstructured environments. For instance, in Feb 2021, DoorDash acquired robotics startup Chowbotics, a robotics company that manufactures fresh food robot “Sally” which is used as a vending machine for commercial kitchens in the US.
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Report 7: Thematic Research: Cybersecurity in Foodservice
As geopolitical crises, including the Russo-Ukraine war, continue, vulnerabilities in company assets can be uncovered at any time. As supply chain threats are a top priority for governments and companies, breaches within a company’s security can lead to the unauthorized use, destruction, loss, alteration, or disclosure of personal data of several employees as well as customers. To prevent and mitigate data breaches, foodservice companies must act on clear data privacy and security policies. New laws, such as the drafted EU NIS2, will provide stricter measures and fines regarding appropriate data management and cybersecurity incident disclosure. Foodservice suppliers that neglect the cybersecurity of operational technology (OT) are at risk of frequent and complex ransomware attacks.
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Thematic Research: Internet of Things in Foodservice
Thematic Research: Autonomous Vehicles in Foodservice
Thematic Research: AI in Foodservice
Thematic Research: Online Food Delivery in Foodservice
Thematic Research: Robotics in Foodservice
Thematic Research: Cybersecurity in Foodservice (2022)
Table of Contents
Frequently asked questions
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Thematic Research: Augmented Reality in Foodservice
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What are the two main types of AR used in foodservice social media campaigns?
The two main types of AR used in foodservice social media campaigns are marker-based AR and superimposition-based AR.
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Thematic Research: Internet of Things in Foodservice
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How can IoT in the foodservice sector reduce costs by optimizing processes?
The insights derived from the processing and analysis of data by cheap IoT sensors and AI, optimizations can be integrated into operations and reduce costs on various fronts.
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Thematic Research: Autonomous Vehicles in Foodservice
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How the introduction of autonomous vehicles is changing the foodservice market?
AVs provide a more tailored and digitally advanced experience for consumers, which is an influential aspect when choosing a foodservice outlet.
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Thematic Research: AI in Foodservice
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What are the ways in which AI facilitates the foodservice sector?
AI can support customer engagement via conversational platforms, understand consumer demands using machine learning, and improve personalization using data science, thus driving sales.
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Thematic Research: Online Food Delivery in Foodservice
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Which American fast-food chain reported that the pandemic had driven the growth of its online delivery sales in April 2020?
in April 2020, Chipotle Mexican Grill reported that the pandemic had driven the growth of its online delivery sales, which offset the negative impact caused by foodservice closures.
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Thematic Research: Robotics in Foodservice
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Which foodservice vendors have heavily invested in robotic efficiency throughout their supply chains?
Companies like McDonald’s, KFC, and Chipotle have heavily invested in robotic efficiency throughout their supply chains.
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Thematic Research: Cybersecurity in Foodservice (2022)
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What should foodservice organizations do to prevent and mitigate data breaches?
To prevent and mitigate data breaches, foodservice companies must act on clear data privacy and security policies.
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