Telecom Industry Business Confidence Report 2019

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The majority of executives expect the current economic conditions to remain stable with regards to its impact on the telecom sector over the next 12 months, while 27% of respondents indicate a favorable opinion about the existing global economic state. Moreover, with upcoming 5G deployments, increased digital content and adoptions, rising competition within the telecom sector and other technology disruptions happening (such as SDN and NFV), companies are making substantial investments in order to remain relevant in fast-changing market scenarios. Globally, 73% of telecom industry executives have positive expectations for their company’s growth over the next 12 months, while 61% feel the same about the industry’s growth. Furthermore, supplier prices for digital/content services will increase by 2.3% on average over the next 12 months, whereas, supplier prices for fixed voice services will fall by 2.2%. Additionally, cost concern, skill shortage, and regulatory intervention are the most pressing concerns for the telecom industry.

GlobalData’s Telecom Industry Business Confidence Report 2019 examines executives’ opinion about the business environment during May 2019–April 2020. It also highlights current economic conditions, supplier price variations, sales performance, industry and company growth prospects, spending models, and key priorities. Additionally, the report provides information categorized by region, and company size and type.

What else does this report offer?

– The current state of the economy with regards to its impact on the telecom industry: examines predominating economic conditions globally and across specific regions
– Company and industry growth outlook: provides executives’ opinions on the growth prospects of their company and the industry over the next 12 months
– Change in level of customer confidence: analyzes respondents’ sentiments surrounding the shift in the level of customer confidence within the telecom industry during May 2019–April 2020
– Supplier prices outlook: determines the expected variation in supplier prices across different categories and their impact on business confidence
– Change in staff headcount and sales performance: anticipates and tracks the shift in staff headcount and sales growth during May 2019–April 2020 among industry executives both globally and regionally
– Investment Projection & activities: highlights different areas in which industry executives intend to spend and invest over the next 12 months
– Business concerns: provides information about potential business concerns indicated by survey respondents for the coming 12 months
– Key priorities: identifies the top priorities of industry executives operating in various regions

Scope

– The majority of executives expect the current economic conditions to remain stable with regards to its impact on the telecom sector over the next 12 months. The more positive outlook was seen among respondents from organizations that operate in North America

– Surveyed executives are positive about how consumer confidence will change within the telecom industry over the next 12 months

– On average, overall sales within the telecom industry are expected to increase by 4% during May 2019–April 2020, wherein, North America and the Rest of the World will see the highest improvement in sales performance

– Respondents who operate in Europe and North America identify skill shortage and cybercrime, respectively, as the pressing worries of their company for the coming 12 months

– Overall, telecom industry executives anticipate prices of digital/content services to rise by an average of 2.3% during May 2019–April 2020

Reasons to Buy

– Assists companies to make effective business strategy decisions by knowing the prevailing market conditions and sentiment within the telecom industry

– Supports organizations in business expansion decisions by providing information concerning the projected variation in sales performance and supplier prices

– Helps telecom enterprises in aligning themselves according to the latest market trends and prevailing sentiments, by comprehending the essential priorities and major concerns within the industry

– Serves to adjust investment allocation by outlining key focus areas highlighted by survey respondents during 2019

Table of Contents

Table of Contents

Section 1: Introduction

Definitions and abbreviations

Methodology and sample size

Respondent profile

Section 2: Economic state, growth prospects, and

consumer confidence in May 2019–April 2020

Existing economic environment

State of economy: in their words

Industry and company growth outlook

Expected change in consumer confidence

Supplier prices and consumer confidence: in their words

Section 3: Supplier prices, staff headcount, and sales

performance

Supplier prices outlook

Anticipated change in staff head count and sales projections

Anticipated change in spending on key activities

Section 4: Business concerns and organizational priorities

Level of concerns and expected impact on the industry

Overall priority index: potential focus areas for businesses

Section 5: Disclaimer

Figures

List of Figures

Exhibit 1: Current economic environment – Overall

Exhibit 2: Current economic environment – Region

Exhibit 3: Current economic conditions – Those who operate

and do not operate in a region

Exhibit 4: Industry and company growth prospects – Overall

Exhibit 5: Industry and company growth prospects – Overall

– In detail

Exhibit 6: Industry and company growth prospects – Region

Exhibit 7: Anticipated variation in consumer confidence –

Overall

Exhibit 8: Anticipated variation in consumer confidence –

Region

Exhibit 9: Projected change in supplier prices – Electronic

Components and Equipment – Overall and

Regional

Exhibit 10: Projected change in supplier prices –

Infrastructure – Overall and Regional

Exhibit 11: Projected change in supplier prices – Fixed Voice

Services – Overall and Regional

Exhibit 12: Projected change in supplier prices – Mobile

Voice and Messaging Services – Overall and

Regional

Exhibit 13: Projected change in supplier prices – Fixed

Broadband Services – Overall and Regional

Exhibit 14: Projected change in supplier prices – Mobile Data

Services – Overall and Regional

Exhibit 15: Projected change in supplier prices – IT Services –

Overall and Regional

Exhibit 16: Projected change in supplier prices –

Digital/Content Services – Overall and Regional

Exhibit 17: Staff headcount and sales outlook – Overall and

Regional

Exhibit 18: Expenditure projection on key activities – Overall

Exhibit 19: Leading business concerns – Overall

Exhibit 20: Top five business concerns – Region

Exhibit 21: Regional analysis of top three concerns – Overall

Exhibit 22: Organizational priorities – Overall

Exhibit 23: Top five organizational priorities – Region

Exhibit 24: Organizational priorities – Overall and Regional

Frequently asked questions

Telecom Industry Business Confidence Report 2019 standard reports
Currency USD
$1,950

Can be used by individual purchaser only

$5,850

Can be shared globally by unlimited users within the purchasing corporation e.g. all employees of a single company


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