The Hartford – Digital Transformation Strategies

Pages: 19 Published: August 17, 2022 Report Code: GDFS0634CA

The Hartford has been focusing on using artificial intelligence, machine learning, cloud and data analytics to digitally transform its operations. The annual ICT spending of The Hartford was estimated at $1 billion for 2021. A major share of this spending is earmarked for acquiring software, ICT services and hardware from vendors. The Hartford is a US based holding company. Through its subsidiaries it provides property and casualty insurance products, group benefits insurance and services, exchange traded products, and mutual funds to businesses and customers in the US, Europe, and other international markets.

The Hartford digital transformation strategies report will act as a reference point to understand a company/competitor’s digital strategy. It will also help in understanding the digital preparedness of the company against its peers. Information included in these reports are sourced from a mix of our very own internal database and authentic secondary research links such as company’s annual report, presentations, press releases etc. The report covers overview of the company, its digital transformation strategies, technology focus areas, accelerators, incubators, and other innovation programs, technology partnerships, technology introductions, investments, and ICT spending among others.

Digital Transformation Strategies

The Hartford uses data and analytics tools to improve customer service and provide tailor made insurance plans. The Hartford’s claims department uses data analytics to offer value added services to customers.

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The Hartford Technology Theme Focus

The Hartford is utilizing a number of emerging technologies including blockchain, big data, and cloud among others to achieve operational efficiencies, offer better products and services to customers, automate daily operations, and increase transparency within the organization.

The Hartford Technology Theme Focus

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The Hartford Technology Initiatives

The Hartford has been involved in several strategic technology partnerships and collaborations, technology developments and roll outs, and technology investments over the last few years. For instance, in 2019, the Hartford teamed up with email and data security platform Mimecast to help its customers and employees manage and reduce cybersecurity risk. The partnership enables The Hartford to use the Mimecast Awareness training portal to minimize human error and drive awareness about cyber threats.

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The Hartford ICT Spend by Function

  • Data center
  • Communications
  • Network
  • Applications
  • End-user computing
  • Management
  • ICT Service desk

The Hartford ICT Spend by Function

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The Hartford ICT Spend by Channel

  • Internal development and maintenance
  • Technology vendors (direct)
  • Local resellers
  • Telcos
  • ICT services providers/consulting firms
  • Specialist outsourcers
  • Systems integrators

The Hartford ICT Spend by Channel

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The Hartford External ICT Spend by Segment

  • Software (including Cloud SaaS)
  • Hardware (including Cloud Iaas)
  • ICT services
  • Consulting
  • Network and communications
  • Others

The Hartford External ICT Spend by Segment

For more insights on external ICT spending by segment, download a free report sample

The Hartford Digital Transformation Strategies Overview

Total ICT Spending 2021 $1 billion
ICT Spend by Function Data center, Communications, Network, Application, End-User computing, Management, and Service desk
ICT Spend by Channel Internal development and maintenance, Technology vendors (direct), Local resellers, Telcos, ICT services providers/consulting firms, Specialist outsourcers, and Systems integrators
External ICT Spend by Segment Software (including cloud SaaS), Hardware (including cloud Iaas), ICT services, Consulting, Network and communications, and Others
Technology Theme Focus Blockchain, Big Data, and Cloud

This report provides:

  • Insight into The Hartford’s technology activities.
  • Insights of its accelerators, incubators, and other innovation programs.
  • Overview of technology initiatives covering partnerships, technology introductions, and investments.
  • Insights on each technology initiative including technology theme, objective, and benefits.
  • Details of estimated ICT budgets.

Reasons to Buy

  • Gain insights into The Hartford’s technology operations.
  • Gain insights into its technology strategies and innovation initiatives.
  • Gain insights into its technology themes under focus.
  • Gain insights into its various partnerships.

Key Players

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Alert Labs
BlackBerry Cylance
Terbium Labs

Table of Contents

Table of Contents


Digital Transformation Strategy

Accelerators, Incubators, and Other Innovation Programs

Technology Focus

Technology Initiatives


Partnership and Investment Network Map

ICT Budget and Contracts

Key Executives

About GlobalData

Frequently Asked Questions

The annual ICT spending of The Hartford was estimated at $1 billion in 2021.

The key ICT spending categories by function for The Hartford are communications, data center, network, applications, end-user computing, ICT service desk, and management.

The key ICT spending categories by channel for The Hartford are internal development and maintenance, technology vendors (direct), local resellers, telcos, ICT services providers/consulting firms, specialist outsourcers, and systems integrators.

The key external ICT spending categories by segment for The Hartford are ICT services, software (including cloud SaaS), hardware (including cloud IaaS), ICT services, network and communications, consulting, and others.

The key technological theme in focus for The Hartford are blockchain, big data, and cloud.


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