United Kingdom (UK) Online Retail Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast to 2027
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United Kingdom (UK) Online Retail Market Report Overview
The United Kingdom (UK) online retail market size was GBP 83.6 billion in 2022 and will witness a CAGR of more than 4% during 2022-2027. The following are a few of the key highlights in the market report:
- The ease of online shopping has increased since the pandemic because consumers have overcome barriers to online shopping such as setting up an account on a retailer’s website and saving payment methods for a quick checkout. Owing to this, shoppers who switched to shopping online during the pandemic are more likely to continue shopping online in the future due to the convenience and choice it offers.
- In 2022, the clothing & footwear segment accounted for the highest revenue supported by many clothing & footwear retailers introducing return fees, such as boohoo.com.
- In 2022, the home delivery & digital fulfilment method dominated the UK online retail market growth because of the growth in hybrid working culture among consumers post the pandemic.
UK Online Retail Market Overview 2022-2027, (GBP Billion)
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The UK online retailing report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players, and consumer shopping behavior. It also provides forecasts for 2027 across key retail sectors.
| Market Size (2022) | GBP 83.6 billion |
| CAGR (2022-2027) | >4% |
| Historical period | 2017-2021 |
| Forecast period | 2022-2027 |
| Key Sectors | · Clothing & Footwear
· Food & Grocery |
UK Online Retail Market Dynamics
Market Drivers: The key UK online retail market drivers include increased ease of usage, convenience for consumers, and more accessibility of integrated technology. Shoppers who switched to shopping online during the pandemic are more likely to continue shopping online in the future due to the convenience and choice it offers.
Market Trends: The key trends likely to proliferate the UK online retail market growth are flexible working and delivery schedules, returns in clothing & footwear, and increased mobile device usage in older shoppers. Hybrid working became the norm for many consumers in 2022. As a result, many consumers will try to arrange delivery slots for online orders based on their hybrid working schedule, which means that offering flexibility on delivery options is key for retailers.
Buy Full Report to Get More Insights on the UK Online Retail Market Dynamics
UK Online Retail Market Segmentation by Sectors
The key sectors in the UK online retail market are clothing & footwear, food & grocery, electricals, furniture & floorcoverings, health & beauty, homewares, entertainment, DIY & gardening, books, and others. In 2022, the clothing & footwear segment accounted for the highest revenue.
UK Online Retail Market Analysis by Sectors, 2022 (%)
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UK Online Retail Market – Competitive Landscape
Some of the key retailers in the UK online retail market are Amazon, Tesco, Waterstones, Marks & Spencer, Screwfix, Argos, IKEA, The Body Shop, Currys, ASDA, and Sainsbury’s among others.
UK Online Retail Market – Consumer attitudes
The key consumers in the UK online retail market are segmented into males and females. In 2022, females dominated the consumer penetration share. In terms of consumer age groups, consumers between the age group 25-34 led the UK online retail market in 2022.
Key Segments Covered in this Report
UK Online Retail Market Sector Outlook (Value, GBP Million, 2017-2027)
- Clothing & Footwear
- Food & Grocery
- Electricals
- Furniture & Floorcoverings
- Health & Beauty
- Homewares
- Entertainment
- DIY & Gardening
- Books
- Others
UK Online Retail Market Fulfilment Method Outlook (Value, GBP Million, 2017-2027)
- Third-Party Pickup
- Click & Collect
- Home Delivery & Digital
Reasons to Buy
- Learn about the growth of different sectors online and the issues affecting the online market to ensure you capitalise on high growth areas such as click & collect and third-party pickup in each sector.
- Understand why and how consumers shop online for different products to capitalize on the growth in the online market.
- Understand which retailers have the most popular online propositions in each sector, enabling you to better compete with market-leading players and enhance your own online propositions.
Amazon
Amazon Fresh
AO
Apple
Argos
ASDA
ASOS
Audible
B&Q
Beelivery
Book Depository
Boots
Currys
Deliveroo
DFS
Dunelm
Fancy
GAME
Getir
GoPuff
Gorillas
H&M
Holland & Barrett
Home Bargains
Homebase
Hotel Chocolat
Iceland
IKEA
iTunes
Jiffy
John Lewis & Partners
Laithwaites
Lidl
Lookfantastic
Marks & Spencer
Matalan
Microsoft
Milk & More
Moonpig
Morrisons
New Look
Next
Nike
Nintendo
Oak Furniture Land
Ocado
Playstation
Sainsbury's
Screwfix
Sky
Sports Direct
Steam
Superdrug
Tesco
The Body Shop
The Book People
The Range
The Works
TikTok
Toolstation
Uber Eats
Very
Waitrose & Partners
Waterstones
Wayfair
WH Smith
Wickes
Wilko
YouTube
Zara
Table of Contents
Table
Figures
Frequently asked questions
-
What was the UK online retail market size in 2022?
The online retail market size in the UK was GBP 83.6 billion in 2022
-
What will be the UK online retail market growth rate during 2022-2027?
The online retail market in the UK will grow at a CAGR of over 4% during 2022-2027
-
Which are the key sectors of the UK online retail market?
The key sectors of the UK online retail market are clothing & footwear, food & grocery, electricals, furniture & floorcoverings, health & beauty, homewares, entertainment, DIY & gardening, books, and others
-
What are the key fulfilment methods of the UK online retail market?
Third-party pickup, click & collect, and home delivery & digital are the key fulfilment methods of the UK online retail market.
-
Which are the key retailers in the UK online retail market?
Amazon, Tesco, Waterstones, Marks & Spencer, Screwfix, Argos, IKEA, The Body Shop, Currys, ASDA, and Sainsbury’s are some of the key retailers in the UK online retail market.
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