About this Webinar
• Shape propositions around premium value-added current account features
• Understand satisfaction drivers of customer loyalty and advocacy
• Identify customers’ digital pain points
• Bank Benchmarking- Who’s hot and who’s not
• Payment tool adoption trends
• Mobile wallet- a growing threat?
Speakers
Sean Harrison
As the Lead Analyst for the Retail Banking team based in London, Sean focuses on consumer trends, personal financial management and new digital entrants. He has also been involved with projects that look at customer targeting, competitor benchmarking and product propositions. Sean has 7 years of experience as a retail banking analyst and is responsible for the team's research agenda and output.
Chris Dinga
Past Webinars
View more past webinarsUpcoming Webinars
View more upcoming webinarsSearch companies, themes, reports, as well as actionable data & insights spanning 22 global industries
Access more premium companies when you subscribe to Explorer


