About this Webinar
Generative AI offers insurers new ways to simplify and strengthen the work of loss control engineers by reducing administrative burden and turning complex data into actionable insights. This webinar examines how GenAI can help manage accounts more effectively, support more informed recommendations, and enable more consistent engagement across insureds. Attendees will learn how leading insurers are using these capabilities to improve productivity while deepening client relationships and delivering greater value.
Speakers
Karlyn Carnahan
Karlyn Carnahan leads the insurance practice for Celent for North America. She joined Celent in 2014 and is based in San Francisco. She focuses on issues related to the intersection of business and technology with an emphasis on how technology can improve business practices.
Karlyn is the lead analyst for questions related to distribution channels, product management and underwriting, core systems, customer experience and the technologies and insurtechs that accompany those areas. She joined Celent with an extensive career as an executive in the insurance industry and holds a BS in Fire Protection Engineering and an MBA from Stanford Business School. She can be reached directly at kcarnahan@celent.com.
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