-
Analyst Opinions
New Zealand Retail Banking Competitor Benchmarking - Financial Performance, Customer Relationships and Satisfaction
New Zealand Retail Banking Market Report Overview All banks in New Zealand improved their profitability in 2022, with 2023 having a more mixed outlook due to rate-induced recession. Despite the turbulent property landscape in New Zealand, all banks experienced growth in their TDA and net interest income. The highest level of concentration in the New Zealand retail banking sector continues to be held by the top four providers. Although New Zealand is known for having a significantly high market concentration,...
-
Sector Analysis
Saudi Arabia Retail Banking Competitor Benchmarking - Financial Performance, Customer Relationships and Satisfaction
Saudi Arabia Retail Banking Market Report Overview All banks increased their total divisional assets (TDA) between 2021 and 2022. Higher interest rates in Saudi Arabia resulted in increased net interest incomes. Nonetheless, most banks’ net interest margins were squeezed as a result of rate hikes. The level of concentration has increased in the Saudi Arabian retail banking market within the last 10 years, as the two biggest players—Saudi National Bank and Al Rajhi Bank—control over half of the market across...
-
Track & Monitor
Banking and Payments Venture Capital Investments in Q2 2023
GlobalData's Banking & Payments (B&P) VentureView report provides detailed coverage of the global venture capital investment activity in Banking & Payments industry in Q3 2023, covering key insights and trends.
-
Thematic Analysis
Demographics in Banking - Thematic Intelligence
Demographics in Banking Thematic Report Overview Demographic mega-trends around birth rates, migration, and aging are intersecting with rising geo-political tensions, de-globalization, inflation, and a host of other social will have profound implications for the development of financial services across the value chain. The following are some of the key highlights of the demographics in banking theme analysis report: The single biggest demographic shift for incumbent banks will likely be the inversion in provider preferences. In the US, for example, customers...
-
Thematic Analysis
Metaverse in Banking - Thematic Intelligence
Metaverse in Banking Market Analysis Report Overview The metaverse is a virtual world where users share experiences and interact in real-time within simulated scenarios. The metaverse brings together a range of next-generation technologies, from cloud computing to artificial intelligence (AI), blockchain, cryptocurrencies, augmented reality (AR), virtual reality (VR), and digital twins. The ability to build new virtual worlds has empowered metaverse developers to shape their platforms' ethos, economics, and transactional mechanisms. Therefore, banking, payment, and insurance companies have a unique...
-
Company Insights
Banco Santander - Digital Transformation Strategies
Banco Santander Digital Transformation Strategies Report Overview Banco Santander has been focusing on using artificial intelligence, big data, digital banking, and blockchain to digitally transform its operations. The annual ICT spending of Banco Santander was estimated at $4 billion for 2022. A major share of this spending is earmarked for acquiring software, consulting and hardware from vendors. Banco Santander is a provider of retail and commercial banking, wealth management, and related financial solutions. The group offers deposits and savings accounts;...
-
Company Insights
Bank of China Hong Kong - Digital Transformation Strategies
Bank of China Hong Kong – Digital Transformation Strategies Overview Bank of China Hong Kong (BOCHK) has been focusing on emerging technologies as a part of its digital transformation strategies. The annual ICT spending of Bank of China Hong Kong was estimated at $584.5 million in 2022. A major share of this spending is earmarked for acquiring software, ICT services, and hardware from vendors. Bank of China Hong Kong (BOCHK), a subsidiary of Bank of China, offers a range of...
-
Consumer Insights
New Zealand Retail Banking Analysis by Consumer Profiles (Boomer, Generation X, Generation Z and Younger Millennial)
New Zealand Retail Banking Analysis Report Overview A few personas have been created through a cluster analysis of GlobalData’s 2022 Financial Services Consumer Survey to understand New Zealand survey respondents and their attitudes, preferences, and unmet needs. The personas have been created using three core attributes: age, marital status, and their preferred financial services (FS) provider type, i.e. traditional banks and credit unions or alternative providers such as digital challenger banks, Big Tech, fintech, digital wallets, and retailers. GlobalData Personas...
-
Consumer Insights
Australia Retail Banking Analysis by Consumer Profiles (Boomer, Generation X, Generation Z and Younger Millennial)
Australia Retail Banking Market Overview A few personas have been created through a cluster analysis (Calinski-Harabasz criterion) of GlobalData’s 2022 Financial Services Consumer Survey to understand Australian survey respondents and their attitudes, preferences, and unmet needs. The personas have been created using three core attributes: age, marital status, and their preferred financial services (FS) provider type, i.e. traditional banks and credit unions, or alternative providers such as digital challenger banks, Big Tech, fintech, digital wallets, and retailers. Current Account Provider...
-
Consumer Insights
Singapore Retail Banking Analysis by Consumer Profiles, 2022 Update
Singapore Retail Banking Analysis Report Overview A few personas have been created through a cluster analysis of GlobalData’s 2022 Financial Services Consumer Survey to understand Singaporean survey respondents and their attitudes, preferences, and unmet needs from their main providers. The personas have been created using three core attributes which are age, marital status, and their financial services provider type preference, i.e. traditional banks and credit unions or alternative providers such as digital challenger banks, big tech companies, fintech companies, digital...