Indonesia Telecom Operators Country Intelligence Report

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Indonesia Telecom Operators Country Intelligence Report

The Indonesia telecom services market size was valued at $12.9 billion in 2022 and is expected to grow at a CAGR of more than 1% during the forecast period, 2022-2027. This growth will be driven by ongoing investments in 4G/ 5G network expansion and development by major operators and subsequent rise in mobile data usage, and investments in ICT and telecom infrastructure to accelerate digital transformation in the country.

Indonesia Telecom Services Market Outlook, 2022-2027

Indonesia Telecom Services Market Outlook, 2022-2027

To gain more information on Indonesia telecom services market forecast, download a free sample

The Indonesia telecom operator’s country intelligence report provides an executive-level overview of the telecom services market in Indonesia today, with detailed forecasts of key indicators up to 2027. Published annually, the report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by service type and technology/platform across the fixed telephony, broadband, mobile, and pay-TV markets, as well as a review of key regulatory trends.

Market Size (2022) $12.9 billion
CAGR (2022-2027) >1%
Forecast Period 2022-2027
Telecom Service Segment Mobile Services, Fixed voice services, Fixed-Broadband Services and PayTV services
Leading Companies Telkomsel, Indosat Ooredoo, XL Axiata, Smartfren

Indonesia Telecom Services Market Regulatory Highlights

In 2021, MCI published the digital roadmap for 2021-2024 with an aim of accelerating Indonesia’s digital transformation agenda. The roadmap is focused on four strategic sectors: digital infrastructure, digital government, digital economy, and digital society.

Indonesia Telecom Services Market Analysis by Service

  • Mobile services
  • Fixed services
  • PayTV services

Indonesia Telecom Services Market Share by Service, 2022

Indonesia Telecom Services Market Share by Service, 2022

For more service insights on Indonesia telecom services market, download a free report sample

Mobile Services Market in Indonesia – Deep Dive

Mobile subscription penetration of the population in Indonesia will grow during the forecast period. This growth will be driven by the continued growth in handset subscriptions and growing multi-SIM ownership. Smartphone subscriptions will remain the dominant device category over the forecast period.

The Indonesia telecom services market research report offers mobile services segment coverage on following KPIs:

  • Subscription & User Analysis
  • Subscription Analysis by Device Type, Payment Type and Technology Type
  • Churn Analysis
  • Voice & Data Usage Analysis
  • Mobile Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Fixed Services Market in Indonesia – Deep Dive

Fixed broadband service penetration of population has been low in Indonesia over the years given the wider availability and adoption of mobile communications, a relatively inadequate fixed infrastructure, and higher cost of fixed internet services.

Fixed broadband lines will increase during 2022-2027 period, driven by increasing availability and demand for high-speed broadband services, improving internet capacity with new infrastructure developments, and private service providers’ efforts to expand the reach of fiber network coverage in the country.

The Indonesia telecom services market research report offers fixed services segment coverage on following KPIs:

  • Fixed Voice & Fixed Broadband Penetration Analysis
  • Subscription Trends Analysis by Access Lines
  • Subscription Analysis by Technology
  • Fixed Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Pay TV Services Market in Indonesia – Deep Dive

Pay-TV household penetration in Indonesia will increase during 2022-2027 period, supported by strong growth in IPTV subscriptions and steady growth in cable TV and DTH subscriptions across the forecast period.

The Indonesia telecom services market research report offers pay-TV services segment coverage on following KPIs:

  • Pay-TV Household Penetration Analysis
  • Subscription Analysis by Technology Type
  • Pay-TV Subscription Market Share Analysis
  • Revenue Analysis & ARPU Analysis

Indonesia Telecom Services Market - Competitive Landscape

State-owned telecom operator, Telkomsel led the mobile, fixed voice, and fixed broadband segments in 2022. Telkomsel’s leadership in mobile and fixed services segments is supported by its strong focus on network expansion and upgrades. Telkomsel’s strong footprint in the circuit-switched and VoIP segments will support its leadership position in the fixed voice segment through 2027.

Leading Telecom Companies in the Indonesia

  • Telkomsel
  • Indosat Ooredoo
  • XL Axiata
  • Smartfren

Indonesia Telecom Services Market Share by Companies, 2022

Indonesia Telecom Services Market Share by Companies, 2022

 To know more about leading telecom companies in Indonesia, download a free report sample

Indonesia Telecom Services Market Scope

The country intelligence report provides an in-depth analysis of the following –

  • The demographic and macroeconomic context in Indonesia.
  • The regulatory environment and trends: a review of the regulatory setting and agenda for the next 18-24 months as well as relevant developments pertaining to spectrum licensing, national broadband plans, tariff regulation, and more.
  • Telecom and pay-TV services market outlook: analysis as well as historical figures and forecasts of service revenue from the fixed telephony, broadband, mobile voice, mobile data, and pay-TV markets.
  • The competitive landscape: an examination of the positioning of leading players in the telecom and pay-TV services market as well as subscription market shares across segments.
  • Company snapshots: analysis of the financial position of leading service providers in the telecommunications and pay-TV markets.
  • Underlying assumptions behind our published base-case forecasts, as well as potential market developments that would alter, either positively or negatively, our base-case outlook.


• The overall telecom service revenue in Indonesia will grow at a CAGR of 1.5% during 2022-2027.

• Mobile revenue will account for 87.5% of total telecom revenue in 2027, driven by increasing data ARPS, spike in mobile internet subscriptions and growing consumption of mobile data services over the forecast period.

• 4G subscriptions accounted for 67.3% share of the total mobile subscriptions in 2022.

• The top three mobile operators, Telkomsel, Indosat Ooredo and XL Axiata, accounted for 88.9% share of total mobile subscriptions in 2022

Reasons to Buy

  • This country intelligence report offers a thorough, forward-looking analysis of the Indonesia’s telecommunications markets, service providers, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
  • Accompanying GlobalData’s Forecast products, the report examines the assumptions and drivers behind ongoing and upcoming trends in the Indonesia’s mobile communications, fixed telephony, broadband markets, including the evolution of service provider market shares.
  • With more than 20 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
  • The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in the Indonesia’s telecommunications markets.
  • The broad perspective of the report coupled with comprehensive, actionable detail will help operators, equipment vendors, and other telecom industry players succeed in the challenging telecommunications market in Indonesia.

Telkom Indonesia
Indosat Ooredoo
XL Axiata
3 Indonesia
Bakrie Telecom
Citra Sari Makmur
First Media

Table of Contents

Market highlights

Key takeaways, telecom services revenue outlook, revenue CAGR by service type, 2022 service penetration

Demographic, macroeconomic, and regulatory context

Population, nominal GDP, PPP-adjusted GDP per capita, real GDP growth, consumer price inflation, exchange rates

Regulatory context

Regulatory highlights, Digital Roadmap 2021 2024, 5G Development Spectrum Refarming

Telecom market outlook

Total telecom and pay-tv services revenue by category, 2021-2027

Evolution of total telecom and Pay-TV services revenue, 2021-2027

Mobile services market

Mobile service penetration and subscription trends

Mobile subscription and user penetration, 2021-2027

Total mobile subscriptions, 2021-2027

Device adoption trends

Mobile subscriptions by device type, 2021-2027

Handset subscriptions by type, 2021-2027

Payment types and technology trends

Mobile subscriptions by payment type

Mobile subscriptions by technology generation, 2021-2027

Churn and usage trends

Churn, voice usage, data usage

Market share trends

Subscription market shares, 2022

Service revenue trends

Total mobile services revenue by service, 2021-2027

Mobile services ARPU by payment type, 2021-2027

Fixed services market

Fixed service penetration and subscription trends

Voice telephony and fixed broadband penetration, 2021-2027

Total voice telephony and fixed broadband access lines, 2021-2027

Fixed service penetration and subscription trends

Voice telephony lines by technology, 2021-2027

Broadband lines by technology, 2021-2027

Market share trends

Fixed voice telephony access line market shares, 2022

Fixed broadband access lines market shares, 2022

Fixed service revenue trends

Total fixed service revenue by service category, 2021-2027

Fixed services ARPU by service category, 2021-2027

Pay-TV services market

Penetration and subscription trends

TV and pay-TV household penetration, 2021-2027

Total pay-TV subscriptions by type, 2021-2027

Market share trends

Total pay-TV subscription market shares, 2022

Service revenue trends

Total pay-TV service revenue, 2021-2027

Pay-TV services ARPU by type, 2021-2027

Competitive landscape and company snapshots

Product portfolios and positioning, market share overview

Company snapshot (Telkomsel, Indosat Ooredoo Hutchinson, XL Axiata, Smartfren)

Additional resources

Baseline forecast assumptions

Data tables


Research methodology

Country Intelligence Report coverage

About GlobalData

Frequently asked questions

Indonesia Telecom Operators Country Intelligence Report standard reports
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