Retail Banking Sector Scorecard – Thematic Intelligence

Pages: 22 Published: November 04, 2022 Report Code: GDRB-TR-S054

In times of expedited change, themes drive disruption more than ever. The challenges of a low-rate environment are now replaced by the opportunities of a high-rate environment, but with acute challenges around supporting customers with their financial well-being. As venture capital funding becomes more difficult, there will be few new entrants launch, however, existing new entrants will pivot away from the ‘engagement’ entry model to fight in a more focused way in traditional bank revenue and product areas. This will put added pressure on retaining existing customers through competitive rate-based and experience-based propositions. Furthermore, market conditions will also test the presumed care-about of many consumers on environmental, social, and governance (ESG) considerations, while pressuring banks to deliver ‘better’ ESG policies i.e., ones that are not only good for the environment but more convenient and low-cost for the consumer and revenue-generating for the bank.

To help our clients gain a competitive advantage, GlobalData has developed a unique thematic research ecosystem. This is a single, integrated, global research platform that provides an easy-to-use framework for tracking all themes across all companies in all sectors. The retail banking sector scorecard thematic intelligence report provides a top-down, comprehensive outlook for key players in the retail banking sector over the next two years, based on the key themes set to transform their industry landscape.

Retail banking Theme Map

Some of the biggest themes that are impacting the retail banking sector are artificial intelligence, cloud, big data, personalization, fintech, cybersecurity, digital banking, and open banking among others. The figure below depicts the theme map for the retail banking industry. This map highlights the current themes that are driving share prices and reflects an up-to-date view of the major issues that are impacting the industry.

Artificial Intelligence: AI is the single most disruptive technology theme within financial services because it has wide-ranging potential applications across mission-critical business areas. AI plays a key role in various types of credit risk assessment and fraud detection and prevention, helping improve processes around anti-money laundering and Know Your Customer.

Cloud: Cloud-based systems have been critical in helping banks adjust to a massive increase in remote working and customer app usage, heightened security, and fraud risk across both. Banks that invested most heavily in cloud pre-COVID were much better positioned to establish huge virtual call centers in days and modify workflows to offer new government-backed loans.

Personalization: Personalization enriches all aspects of a product and service, whether it is the ‘right offer, right channel, right time’ or a personalized risk assessment. Some banks are beginning to work with tech vendors, such as Google and Amazon, for machine learning as a service to access cutting-edge personalization without the tech and regulatory hurdles of doing that in-house.

Retail Banking Sector Theme Map 2022

Retail Banking Sector Theme Map 2022To unlock the biggest themes driving growth in the retail banking industry, download a free report sample

Retail Banking Sector Scorecard

At GlobalData, we use a scorecard approach to predict tomorrow’s leading companies within each sector. Our sector scorecards have three screens: a thematic screen, a valuation screen, and a risk screen. The retail banking sector scorecard has three screens:

  • The thematic screen ranks companies based on overall leadership in the 10 themes that matter most to their industry, generating a leading indicator of future performance.
  • The valuation screen ranks our universe of companies within a sector based on selected valuation metrics.
  • The risk screen ranks companies within a particular sector based on overall investment risk.

Retail Banking Sector Scorecard – Thematic Screen

Retail Banking Sector Scorecard – Thematic Screen

To know more about the retail banking sector scorecard, download a free report sample

Retail Banking Scorecards Methodology

Our scores have been developed using data from several databases in GlobalData thematic research ecosystem. This is a dynamic score, and it will continue to be monitored and updated quarterly.

  • Viewing the world’s data by themes: GlobalData’s thematic research ecosystem is a single, integrated global research platform that provides an easy-to-use framework for tracking all themes across all companies in all sectors.
  • Traditional research: Companies are impacted by multiple themes that frequently conflict with one another. The difficulty in picking tomorrow’s winners and losers in any industry arises from the sheer number of technology cycles – and other themes – that are in full swing right now.
  • Thematic engine: This identifies which companies are best placed to succeed in a future filled with multiple disruptive threats.

Retail Banking Sector Scorecard Report Overview

Report Pages 22
Top Themes Artificial Intelligence, Cloud, Big Data, Personalization, Fintech, Cybersecurity, Digital Banking, and Open Banking

Reasons to Buy

  • Understand which banks are best positioned for success within critical themes and why.
  • Learn which banks are under-invested in key themes and thus most vulnerable to disruption.
  • Understand which themes your institution can address (and how) to drive the share price.

Key Players

Alphabet
Ant Financial
Ant Group
Apple
Bank of America
Barclays
BBVA
La Caixa
Capital One
Citigroup
Danske Bank
DBS
Hana Bank
HSBC
ICBC
JPMorgan Chase
Monzo
National Australia Bank
Nationwide
NatWest
Nubank
OCBC
Revolut
Royal Bank of Canada
Sberbank
Tencent
PNC
TD Bank
Truist
TSB
United Overseas Bank
USAA
WeBank
Wells Fargo

Table of Contents

Contents

Executive Summary

Introduction

• Theme map

Themes

Sector Scorecard: Retail Banking

• Who’s who

• Thematic screen

• Valuation screen

• Risk screen

Our Thematic Research Methodology

About GlobalData

Contact Us

Frequently Asked Questions

Some of the biggest themes that are impacting the retail banking sector are artificial intelligence, big data, cloud, personalization, fintech, cybersecurity, digital banking, and open banking.

AI is the single most disruptive technology theme within financial services because it has wide-ranging potential applications across mission-critical business areas.

Cloud-based systems have been critical in helping banks adjust to a massive increase in remote working and customer app usage, heightened security, and fraud risk across both.

Some banks are working with tech vendors like Google and Amazon, for machine learning as a service to access cutting-edge personalization without the tech and regulatory hurdles of doing that in-house.

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