The RH brand curates design, and styles for the luxury lifestyle market. A unique lifestyle setting is used to present the company's curated and integrated assortments across all sales channels. It offers a wide merchandise assortment across a number of categories, including furniture, lighting, textiles, bath-ware, décor, outdoor and garden, and child and teen furnishings. With retail locations, websites, and Source Books, the company's retail business is integrated across multiple channels. As of FY2022, RH operated in 119 galleries and outlets in the US, the District of Columbia, Canada, and the UK, and had sourcing operations in Shanghai and Hong Kong. It operates with brand concepts such as RH Interiors, RH Modern, RH Beach House, RH Ski House, RH Outdoor, RH Baby & Child, RH TEEN, and Waterworks.
RH distributes its products through a fully integrated sales platform comprising retail locations, including RH Galleries and Waterworks Showrooms, in addition to websites, Source Books, Trade and contracts, and Outlets. In FY2022, RH operated a total of 67 RH Galleries and 38 RH outlet stores in 30 states, the District of Columbia, and Canada, as well as 14 Waterworks Showrooms throughout the United States and in the U.K., and had sourcing operations in Shanghai and Hong Kong.
Its primary websites, www.rh.com, www.rhmodern.com, www.rhbabyandchild.com, and www.rhteen.com, provide customers with the ability to chat with a designer and purchase its merchandise online. It sells Waterworks products online through www.waterworks.com.
On May 27, 2016, RH acquired a controlling interest in Design Investors WW Acquisition Company, LLC, which owned the business operating under the name Waterworks. After the transaction, RH owned in excess of 90% of the total equity interests in Waterworks. Waterworks is a renowned brand and is the only complete bath and kitchen business offering fittings, fixtures, furniture, furnishings, accessories, lighting, hardware, and surfaces under one brand in the US and UK markets.
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