Diversity, equity, and inclusivity (DEI) in an organization help bring unique perspectives and ideas to create more innovative, productive, and resilient enterprises. It also contributes to equality of opportunity and treatment in the workplace at all stages of the employment relationship, including recruitment, retention, promotion, remuneration, and access to training and skills development.
Over the past three decades, the gender gap in organizations has narrowed, attributed to labour mobility worldwide. There has been an increasing global awareness that all workers have a right to a dignified and respectful workplace irrespective of their sexual orientation and ethnicity, which helps to promote an open and inclusive workplace. However, labour market disruption due to the COVID-19 has had devastating consequences globally. According to International Labour Organization (ILO), women’s employment declined by 5% globally in 2020 compared with around 4% for men.
The technology industry is working towards closing the gender gap and enhancing inclusivity in the years ahead. Technology companies must create flexible work and well-being programs such as free mental health counseling and childcare to promote positive work culture.
Amazon.com Inc (Amazon) is an online retailer and web service provider. In 2021, the technology giant reported 44.8% women participation in its workforce, an increase of 0.2 percentage points over 2020. At the senior level (Level 8+), representation of women globally increased to 23.1% by 1 percentage point over 2020.
In 2021, the representation of Asian employees in the US Amazon workforce was 12.9% which decreased 0.7 percentage points from 2020. Black & African American and Hispanic & Latinx employees represented 28.2% and 23.6% of the US workforce, respectively.
Amazon has set wide goals to increase hiring of US Black employees at Level 4 - Level 7 by at least 30% year over year from 2020 hiring. The company also aims to increase the number of women at Level 8 – Level 10 in technology and science roles by 30% year over year.
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