Twilio Inc - Company Profile
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Twilio Inc (Twilio) is a provider of communication solutions that offers application programming interfaces (APIs) and software products. The company provides delivering communication tools such as Messaging APIs, Voice APIs, and Email APIs. Twilio's major products include Twilio Flex, Twilio Engage, and marketing campaign solutions. The company’s product portfolio consists of voice, video, messaging, authentication, verification and identity, look up, Twilio Engage, and Twilio Flex. Twilio enables developers to build, scale, and operate real-time communications within software applications. Twilio’s major communications business offers programmable voice, programmable messaging, voice, and marketing campaigns. It also offers solutions such as a customer data platform, SMS marketing, commerce communications, and a contact center. The company serves several industries, including hospitality, financial services, public sector, retail, healthcare, and real estate. It has a business presence in North America, South America, Europe, Asia, and Australia. Twilio is headquartered in San Francisco, California, the US.
Headquarters
United States of America
Address
101 Spear Street, Fifth Floor, San Francisco, California, 94105
Website
www.twilio.com/en-us
Telephone
1 415 3902337
No of Employees
5,558
Industry
Technology and Communications
Ticker Symbol & Exchange
TWLO (NYSE)
Revenue (2024)
$5.1B
13.7%
(2024 vs 2023)
EPS
XYZ
Net Income (2024)
XYZ
130.9%
(2024 vs 2023)
Market Cap*
$31.8B
Net Profit Margin (2024)
XYZ
127.4%
(2024 vs 2023)
* As of and is in US$
Twilio Inc premium industry data and analytics
Products and Services
| Products | Services | Brands |
|---|---|---|
| Messaging | Support Services | Twilio |
| Voice | Professional Services | |
| Training | ||
| XYZ | XYZ | |
| XYZ | XYZ | |
| XYZ | XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2026 | Contracts/Agreements | In May, the company partnered with SalesCloser Technologies to create a streamlined referral and onboarding process that simplifies Voice setup for customers. |
| 2026 | Contracts/Agreements | In April, the company Twilio announced a partnership with Docplanner to launch an AI-powered voice agent that doubled patient bookings. |
| 2026 | Contracts/Agreements | In March, the company Twilio announced a strategic multi-year partnership with the PGA of America to become its exclusive cloud communications partner through 2028. |
Competitor Comparison
| Key Parameters | Twilio Inc | Microsoft Corp | Oracle Corp | Bandwidth Inc | 8x8 Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | San Francisco | Redmond | Austin | Raleigh | Campbell |
| State/Province | California | Washington | Texas | North Carolina | California |
| No. of Employees | 5,558 | 228,000 | 162,000 | 1,100 | 1,819 |
| Entity Type | Public | Public | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Khozema Shipchandler | Chief Executive Officer; Director | Executive Board | 2024 | 52 |
| Aidan Viggiano | Chief Financial Officer | Senior Management | 2023 | 47 |
| Chris Koehler | Chief Marketing Officer | Senior Management | 2024 | - |
| Christy Lake | Chief Administrative Officer | Senior Management | 2020 | - |
| Inbal Shani | Chief Product Officer | Senior Management | 2024 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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