Amdocs Ltd (Amdocs) provides technology software and managed services to communications, Pay TV, entertainment and media industry, and other service providers.

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The R&D team of Amdocs focuses on developing new software architecture, modules, and product offerings. It also conducts applied research and software development activities to stay updated with new technologies in the communications and media industry. The company utilizes development technologies and methodologies like DevSecOps, continuous Integration/Continuous Deployment (CI/CD), and agile to ensure the efficient and cost-effective development and delivery of its solutions. Its research and development efforts concentrate on network control, optimization, and orchestration; network functions virtualization; fiber optics; LTE; small cells; 5G; Wi-Fi; and big data analytics and intelligence capabilities. Additionally, the company is committed to advancing big data analytics and intelligence by leveraging artificial intelligence (AI), generative AI (GenAI), and natural language processing (NLP) to enhance customer and business satisfaction, improve marketing effectiveness, and streamline network operations and experiences. Amdocs operates development facilities in the US, the UK, Canada, Brazil, Cyprus, India, Israel, Ireland, Mexico, and the Philippines. In FY2025, the company incurred expenses of US$340.8 million on its R&D, which stood at 7.5% as a revenue percentage.