Capita Plc - Company Profile
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Business Description
Capita Plc (Capita) offers a wide range of customer management, administration, and professional support services. It serves actuarial, defense, financial, healthcare, housing, justice and policing, public safety, retail, banking, telecoms, media and technology, transport, utilities and welfare and employability industries.
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Business Segments
Overview
Services include robotics process automation, omni-channel contract-centre management, web and email services, workflow management, working from home (WFH) and workforce management and voice customer services. It has business units under multi-industry, financial services and telecoms, media & technology sectors.
Performance
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Overview
Comprises non-core businesses that are for disposal. Its portfolio includes businesses serving private and public clients across various sectors and markets. The pillars of the unit are business solutions, people, property, technology, travel and software.
Performance
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Overview
Supplier of business process services (BPS) and technology services to the UK Government. It is structured across five market verticals: Local Public Services; Education & Learning; Health & Welfare; Justice, Central Government & Transport; and Defence, Fire & Security.
Performance
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Geographical Segments
Performance
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Performance
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