Cisco Systems Inc (Cisco) designs and sells a broad range of technologies that secure and draw insights from the Internet. The company incorporates artificial intelligence into its product portfolios across networking, security, collaboration, and observability, and integrates its products. It also offers technical support services, professional and advanced services. The company serves industries including enterprise, public sector, and service provider and cloud markets.

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Cisco focuses on conducting research in strategic areas including AI/ML, computer vision, cybersecurity, NLP, quantum information processing, networking, and distributed systems, and focuses on collaborating with academic researchers worldwide to advance technologies and provide funding and resources. The company strives to allocate R&D expenditures across its product categories—Networking, Security, Collaboration, and Observability. Its R&D division collaborates with developers of Internet networking products including universities, laboratories, and corporations that focus on innovative and new products. In FY2025, the company incurred expenses of US$9,300 million on R&D, which as a percentage of revenue, stood at 16.4%.