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Dialpad Inc (Dialpad) is a artificial intelligence communication provider. The company product portfolio includes video conferencing, cloud contact centers, virtual contact centers, VoIP Phone systems, small phones and devices, and enterprise phone systems. It offers AI-powered customer intelligence platform and dialpad Ai including VoIP services, interactive voice response, power dialer, contact center analytics and virtual receptionist. Dialpad carries out apps such as Mac and Windows, Android. The company serves to education, healthcare, real estate, technology industry and others. It operates in India, Argentina, China and others. Dialpad is headquartered in San Ramon, California, the US.
Headquarters
United States of America
Address
2700 Camino Ramon, San Ramon, California, 94583
Website
www.dialpad.com
Telephone
1 415 4691690
No of Employees
1,000
Industry
Technology and Communications
Products and Services
| Products | Services |
|---|---|
| Video Conferencing | Virtual Receptionist |
| Cloud Contact Center Platform | Artificial Intelligence |
| Virtual Contact Center Platform | VoIP Services |
| XYZ | XYZ |
| XYZ | XYZ |
| XYZ | XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2024 | Acquisitions/Mergers/Takeovers | In October, the company acquired Surfboard, a provider of contact center workforce management. |
| 2024 | Contracts/Agreements | In March, the company entered into a partnership with T-Mobile to launch the Ai Recaps. |
| 2023 | New Products/Services | In October, the company released Custom Ai Playbooks. |
Competitor Comparison
| Key Parameters | Dialpad Inc | 3CLogic Inc | Aircall.io Inc | Star2Star Communications LLC | Talkdesk Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | San Ramon | Rockville | New York City | Sarasota | Covina |
| State/Province | California | Maryland | New York | Florida | California |
| No. of Employees | 1,000 | - | - | - | - |
| Entity Type | Private | Private | Private | Private | Private |
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Craig Walker | Chief Executive Officer | Senior Management | - | - |
| Brett Reed | Chief Financial Officer | Senior Management | 2026 | - |
| Prashanti Aduma | Chief Information Officer | Senior Management | 2022 | - |
| Brian Peterson | Chief Technology Officer | Senior Management | 2021 | - |
| Jim Palmer | Chief Artificial Intelligence Officer | Senior Management | - | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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