East Japan Railway Co (JR East) carries out transportation business, with a focus on railway operations. It offers a range of services and products across multiple sectors. It offers passenger and freight railway services, passenger car transportation, travel agency services and retailing travel goods. The company is involved in the warehouse and parking lot business, advertising, and book and magazine publishing. It offers financial services, including sales of prepaid payment instruments and sports facility usage rights. JR East also provides information processing and provision services. The company also operates in the non-life insurance agency sector, automobile maintenance, and sales of automotive supplies. Its retail operations cover food and beverages, alcoholic beverages, pharmaceuticals, cosmetics, and daily necessities. The company supplies electricity and engages in property rental, event ticket sales, and cleaning services. It is involved in real estate sales, rental, brokerage, appraisal, and management. JR East manufactures transportation machinery, precision machinery, and general industrial machinery. It also manages amusement parks, sports facilities, cultural facilities, and educational institutions. The company produces soft drinks, alcoholic beverages, and processes marine products. It manufactures and sells aggregates, stonework products, and concrete piles.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

JR East has undertaken various R&D initiatives to achieve technological innovation in areas such as IoT, Big Data, and artificial intelligence (AI). The company is focusing on a 'Mobility Revolution' by reviewing services from the customer's perspective. Key areas of focus include 'Safety and Security,' 'Service and Marketing,' 'Operation and Maintenance,' and 'Energy and Environment.' The company is developing systems for safer platforms, train operation regulation methods, and lateral-motion dampers for Shinkansen trains. It is also working on Shinkansen trains, touchless ticket gates, automation and mechanization of maintenance work, and smart maintenance technologies. Additionally, the company is developing the HYBARI hydrogen hybrid train and driver assistance systems to improve energy efficiency. The WaaS Co-creation Consortium was established to improve mobility and space value, and the company collaborates with the Railway Technical Research Institute for basic research. In FY2025, the company spent JPY23,100 million on R&D, which stood at 0.8% as a percentage of total revenue.