Get in touch about GlobalData Company reports
Contact the team or request a demo to find out how our data can drive your business forward
eGain Corp (eGain) is a provider of cloud and on-site customer engagement software solutions. The company offers eGain AI CX Automation Platforms such as AI Agent, AI Knowledge Hub, and Conversation Hub, which are designed to unify and automate customer interactions across various channels. Its product suite consists of mobile applications, social applications, web applications, desktop applications, management applications, and messaging applications. eGain also caters services to various industries such as retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics. The company's operations across the US, the UK, Germany and India. eGain is headquartered in Sunnyvale, California, the US.
Headquarters
United States of America
Address
1252 Borregas Ave, Sunnyvale, California, 94089-1309
Website
www.egain.com
Telephone
1 650 2307500
No of Employees
444
Industry
Technology and Communications
Ticker Symbol & Exchange
EGAN (NASD)
Revenue (2025)
$88.4M
-4.7%
(2025 vs 2024)
EPS
XYZ
Net Income (2025)
XYZ
314.6%
(2025 vs 2024)
Market Cap*
$216.1M
Net Profit Margin (2025)
XYZ
335.2%
(2025 vs 2024)
* As of and is in US$
eGain Corp premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| AI Agent-Deploy Enterprise-Customer Self Service Platform | Consulting Services |
| AI Knowledge Hub-Customer Service Platform | Implementation Services |
| Composer-AI-Knowledge Business Application | Training Services |
| XYZ | |
| XYZ | |
| XYZ |
Competitor Comparison
| Key Parameters | eGain Corp | Microsoft Corp | Oracle Corp | Salesforce Inc | ServiceNow Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Sunnyvale | Redmond | Austin | San Francisco | Santa Clara |
| State/Province | California | Washington | Texas | California | California |
| No. of Employees | 444 | 228,000 | 162,000 | 76,453 | 29,187 |
| Entity Type | Public | Public | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Ashutosh Roy | Chairman; Chief Executive Officer | Executive Board | 1997 | 59 |
| Eric N. Smit | Chief Financial Officer | Senior Management | 2002 | 63 |
| J C Rao | Senior Vice President - Services, Support, and Ops | Senior Management | 2015 | 62 |
| Anand Subramaniam | Senior Vice President - Marketing | Senior Management | - | - |
| John Copeland | Vice President - Marketing | Senior Management | 2025 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
Still looking?
Have you found what you were looking for? From start-ups to market leaders, uncover what they do and how they do it.
Explorer
Access more premium companies when you subscribe to Explorer