eGain Corp (eGain) is a provider of cloud and on-site customer engagement software solutions. The company's solutions are designed to deliver connected customer journeys across social, web, mobile and contact centers. Its product suite consists of mobile applications, social applications, web applications, desktop applications, management applications and messaging applications. eGain also caters services to various industries such as retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing and consumer electronics. The company's operations are spread across the US, the UK, the Netherlands and India. eGain is headquartered in Sunnyvale, California, the US.
Headquarters
United States of America
Address
1252 Borregas Ave, Sunnyvale, California, 94089-1309
Website
www.egain.com
Telephone
1 650 2307500
No of Employees
580
Industry
Technology and Communications
Ticker Symbol & Exchange
EGAN (NASD)
Revenue (2023)
$98.0M
EPS
XYZ
Market Cap*
$191.3M
Net Profit Margin (2023)
XYZ
181.1%
* As of and is in US$
eGain Corp premium industry data and analytics
Products and Services
| Products | Services | Brands |
|---|---|---|
| Mobile Applications | Consulting Services | eGain |
| Social Applications | Implementation Services | the eGain |
| Messaging Applications | Education Services | |
| XYZ | XYZ | |
| XYZ | XYZ | |
| XYZ | XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2023 | Contracts/Agreements | In May, the company and GreenPathy entered in to an agreement with Randolph-Brooks Federal Credit Union to provide members and staff with individualized financial wellness strategies at scale. |
| 2022 | Contracts/Agreements | In March, the company received a contract from the Wisconsin Department of Workforce Development (DWD) to modernize citizen service. |
| 2022 | Corporate Changes/Expansions | In February, the company integrated its eGain Knowledge Hub with ServiceNow. |
Competitor Comparison
| Key Parameters | eGain Corp | Microsoft Corp | Oracle Corp | Salesforce Inc | ServiceNow Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Sunnyvale | Redmond | Austin | San Francisco | Santa Clara |
| State/Province | California | Washington | Texas | California | California |
| No. of Employees | 580 | 221,000 | 164,000 | 79,390 | 22,668 |
| Entity Type | Public | Public | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Ashutosh Roy | Chairman; Chief Executive Officer | Executive Board | 1997 | 57 |
| Eric N. Smit | Chief Financial Officer | Senior Management | 2002 | 61 |
| Promod Narang | Chief Technology Officer - Product Engineering | Senior Management | - | 65 |
| Rex Dorricott | General Manager - EMEA; Vice President | Senior Management | - | - |
| J C Rao | Senior Vice President - Services, Support, and Ops | Senior Management | 2015 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
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