EVA Airways Corp (EVA) operates passenger and cargo air transportation services from Taiwan, serving destinations across Asia, Mainland China, Europe, North America, Oceania, and other international markets. As of October 1, 2026, it had 89 aircraft in service, 54 aircraft scheduled for delivery, 66 network destinations, 21 passenger airline alliance partners, and one cargo airline alliance partner. Its activities serve the aviation, passenger transportation, air cargo, travel accommodation, tourism, ground transportation, and vehicle rental industries. The company operates a fleet of Boeing 777-300ER, Boeing 787- 9, Boeing 787- 10, Airbus A330-300, Airbus A321-200, Airbus A350-1000, Airbus A321neo, and Boeing 777F aircraft.

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EVA has undertaken several R&D initiatives to enhance operational efficiency and customer experience. The company has applied generative AI technology to customer service robots, providing intelligent bilingual Q&A services. It has also integrated a cloud customer service system and established global live text service channels. Additionally, EVA has developed a Cargo AWB Inspection Sampling System to improve audit processes and internal controls. The company has implemented generative AI tools for an enterprise intelligent support system and deployed RPA software to automate workflows and enhance operational efficiency. Its plans include developing a global aircraft apron operations control system, revising the EVA App, establishing the BizFam Exclusive Offer Platform, upgrading the Cargo Data Analysis System, implementing Cargo 1R, and procuring Microsoft 365 for improved communication and collaboration. In FY2025, the company spent TWD44 million on R&D.