The company sells its products through sales and distribution channels such as original equipment manufacturers (OEM), distributors, resellers and field sales organizations.

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Extreme focuses on R&D to enhance product scalability, reliability, usability, and security. The company is innovating user and buyer experiences while reducing complexity and network operating costs. R&D activities target enterprise campus edge and core needs by providing a unified wired, wireless, and SD-WAN cloud-driven network. Current efforts include developing innovative switching technology for flexible cloud deployment and monitoring. The company is advancing Agent ONE for autonomous network operations and investing in ML/AI solutions for anomaly detection, self-healing infrastructure, and intelligent recommendations. Enhancements to network operating systems aim for high reliability and scalability across hardware and chipsets. The R&D units of Extreme are located in Morrisville, North Carolina; San Jose, California; Salem, New Hampshire; Toronto, Canada; Hangzhou, China; and Bangalore and Chennai, India. These units are responsible for managing the company's research and development activities, focusing on innovation and technology advancement. Extreme has 1,050 employees in its R&D organization. As of June 2026, the company holds 612 issued patents in the US and 394 patents outside the US. In FY2026, the company incurred expenses of US$233.8 million on R&D, which as a percentage of revenue stood at 18.2%.