Five9 Inc

Overview

Five9 Inc (Five9) is a technology company that offers cloud software solutions for contact centers. The company’s products include inbound call center, CRM integrations, outbound call center, cloud APIs, blended call center, and others. Its outbound call center offers predictive dialer, progressive dialer, power dialer, preview dialer and TCPA. Five9 provides omnichannel customer interactions including social, voice, chat, SMS, email, video, and more through call center software. The company’s services include professional services, training and support services. It offers solutions to technical support, telemarketing, customer service, financial services, debt collections, disaster recovery, and others. Five9 is headquartered in San Ramon, California, the US.
Key Stats
Address
3001 Bishop Drive, Suite 350, San Ramon, California
Headquarters

United States of America

Contact

1 925 2012000

Website
www.five9.com
No of Employees

1,549

Industry

Technology and Communications

Ticker Symbol & Exchange​

FIVN [NASD]

Revenue (2020)

$435 m

32.6% (2020 vs 2019)
Net Income (2020)

$-42 m

-823.1% (2020 vs 2019)
Net Profit Margin

-10 %

-597.1% (2020 vs 2019)
Market Cap *

$10,057 m

EPS *

$-0.7

  *Note: Ratios based on the share price as of 6-October-2021, in absolute numbers and US$.

Peer Comparison

Key Parameters Five9 IncAmazon.com IncCisco Systems IncTwilio Inc
Key Information
Headquarters United States of America United States of America United States of America United States of America
Headquarter City San Ramon Seattle San Jose San Francisco
Headquarter State/Province California Washington California California
No. of Employees 1,549 1,335,000 77,500 6,334
Entity Type Public Public Public Public

Products & Services

Five9 is a provider of cloud services. The key products and services of the company include the following:

Products
  • Inbound Software Solutions:
  • IVR
  • ACD
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Services
  • Professional Services
  • Training
  • Support
Brands
  • Five9
Key Financial Charts
Sales Growth
Operating Margin
Net Income Growth
EPS (Earnings per Share)
Debt to Equity Ratio
Return on Assets

Employees

Name Position Board Since Age Biography
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History

Year Event Description
2021 Contracts/Agreements In May, the company and Neustar entered into a partnership to support STIR/SHAKEN framework for…
2021 Contracts/Agreements In July, the company agreed to be acquired by Zoom Video Communications for US$14.7 billion.
2021 Contracts/Agreements In May, the company and Mitel entered into a partnership to provide customers and partners…
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Locations


Coordinated Systems Inc

Address

165 Burnside Avenue, East Hartford
United States of America

Telephone

1 860 2629032

Website

www.coorsysinc.com
Five9 Philippines, Inc.

Address

Unit 401 Web-Jet Acropolis Building # 88, E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City
Philippines

Telephone

63 2 9855205

Inference Solutions Inc

Address

8th Floor, 2 Embarcadero Center, San Francisco
United States of America

Telephone

1 855 4648222

Website

www.inferencesolutions.com

Deals

Number of Deals
Deal Value (US$ m)

Latest Deals

Announced Date Headline Deal Type Acquirers / Investors / Surviving Entity Issuer / partner / Target
22 Oct 2020 Five9 Acquires Inference Solutions Acquisition Five9 Inc Inference Solutions Inc
12 Nov 2019 Five9 to Acquire SpiderMonkey (Whendu) Acquisition Five9 Inc SpiderMonkey LLC
02 May 2018 Five9 Raises USD258.75 Million in Private Placement of 0.125% Convertible Senior Notes Due 2023 Debt Offering Five9 Inc
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