LivePerson Inc - Company Profile
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LivePerson Inc (LivePerson) is a provider of mobile and online messaging technologies. The company offers interaction services through chat, voice, and content delivery across multiple channels including websites, social media, and mobile devices. Its technology allows consumers to connect with businesses through Facebook Messenger, SMS, WhatsApp, Apple Business Chat, Google Rich Business Messenger and Alexa. LivePerson also offers an online marketplace that connects independent service providers to customers for advice through its mobile and online messaging solutions. It serves automotive, retail, telecommunications, financial services, travel and hospitality industries. The company markets solutions through direct sales force and channel partners. Its business operations span across the Americas, Europe, the Middle East, Africa and Asia-Pacific. LivePerson is headquartered in New York City, New York, the US.
Headquarters
United States of America
Address
475 10th Avenue, 5th Floor, New York, 10018
Website
www.liveperson.com
Telephone
1 212 6094200
No of Employees
1,095
Industry
Technology and Communications
Ticker Symbol & Exchange
LPSN (NASD)
Revenue (2022)
$402.0M
-21.9%
(2022 vs 2021)
EPS
XYZ
Net Income (2022)
XYZ
55.5%
(2022 vs 2021)
Market Cap*
$53.1M
Net Profit Margin (2022)
XYZ
43.0%
(2022 vs 2021)
* As of and is in US$
LivePerson Inc premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| Conversational Clouds | Professional Services |
| Geneartive AI | Customer Support Services |
| Voice AI | Hosted Services |
| XYZ | |
| XYZ | |
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2023 | New Products/Services | In November, the company announced the launch of its Conversational Intelligence suite of capabilities. |
| 2023 | New Products/Services | In May, the company announced the launch of EAI. |
| 2023 | New Products/Services | In April, the company announced the launch of its upgraded Conversational Cloud platform. |
Competitor Comparison
| Key Parameters | LivePerson Inc | Google LLC | Meta Platforms Inc | Oracle Corp | Salesforce Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | New York | Mountain View | Menlo Park | Austin | San Francisco |
| State/Province | New York | California | California | Texas | California |
| No. of Employees | 1,095 | 178,234 | 67,317 | 164,000 | 79,390 |
| Entity Type | Public | Private | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Jill Layfield | Chairman | Executive Board | 2023 | - |
| John Sabino | Director; Chief Executive Officer | Executive Board | 2024 | - |
| John Collins | Chief Financial Officer; Chief Executive Officer - Interim | Senior Management | 2023 | - |
| Ruth Zive | Chief Marketing Officer | Senior Management | 2022 | - |
| Angelo D’Alessandro | Senior Vice President; Chief Brand Officer | Senior Management | - | - |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2024 | XY |
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