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Marchex Inc (Marchex) is a company that utilizes artificial intelligence (AI) and conversation intelligence to provide actionable insights from vertical market data analytics. The company's main activities focus on optimizing customer acquisitions and experiences by transforming conversations into business outcomes. It offers a suite of products and services such as Marketing Edge, Sonar Business Text Messaging, Marchex Platform Services, Spotlight, Engage, Call Summary and Sentiment Suite, and AI for Industry Solution. These products serve business-to-business and business-to-consumer markets, providing AI-powered conversation intelligence solutions to leading companies and brands. Marchex's solutions are applied across various industries to enhance marketing, sales, and customer service operations. The company serves industries such as automotive, home services, healthcare, real estate, and advertising and media. It has operations across the US and Canada. Marchex is headquartered in Seattle, Washington, the US.
Headquarters
United States of America
Address
1200 Fifth Ave, Suite 1300, Seattle, Washington, 98101
Website
www.marchex.com
Telephone
1 206 3313300
No of Employees
139
Industry
Technology and Communications
Ticker Symbol & Exchange
MCHX (NASD)
Revenue (2024)
$45.4M
-5.6%
(2024 vs 2023)
EPS
XYZ
Net Income (2024)
XYZ
-5.8%
(2024 vs 2023)
Market Cap*
$77.1M
Net Profit Margin (2024)
XYZ
-12.2%
(2024 vs 2023)
* As of and is in US$
Marchex Inc premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| Platform | Implementation and Integration Services |
| Marketing Edge | Platform Services |
| Sonar Business Text Messaging | |
| XYZ | |
| XYZ | |
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2026 | New Products/Services | In May, the company introduced Agent Behaviors, a new solution that delivers detailed agent performance analysis and recommendations. |
| 2026 | Contracts/Agreements | In February, the company partnered with Solera to automate data handling and enhance efficiency and revenue for automotive dealerships. |
| 2025 | Contracts/Agreements | In November, the company entered into an Agreement in Principle to acquire a 100% stake in Archenia Inc. |
Competitor Comparison
| Key Parameters | Marchex Inc | Twilio Inc | CallRail, Inc. | CallSource, Inc. | Ez Texting |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Seattle | San Francisco | Atlanta | Westlake Village | Santa Monica |
| State/Province | Washington | California | Georgia | California | California |
| No. of Employees | 139 | 5,558 | - | - | - |
| Entity Type | Public | Public | Private | Private | Private |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Russell Horowitz | Chairman | Executive Board | 2019 | 59 |
| Brian Nagle | Chief Financial Officer | Senior Management | 2025 | 40 |
| Francis J. Feeney | Chief Legal Officer; Chief Operating Officer; Secretary | Senior Management | 2025 | 67 |
| Troy Hartless | Chief Revenue Officer; President | Senior Management | 2025 | 55 |
| Michael Arends | Vice Chairman | Executive Board | 2023 | 55 |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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