Gen Digital Inc (Gen Digital), formerly NortonLifeLock Inc, is a provider of cyber security products and services. The company’s products and services help to prevent, detect, and restore the potential damages caused by the cybercrimes. It offers these services on subscription basis to its customers under the brand NortonLifeLock. These services are offered through a Norton 360 platform. Gen Digital provide services through direct channels and strategic partnerships to over 65 million paid Cyber Safety customers.

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Gen Digital prioritizes innovation and research and development (R&D) as fundamental elements of its business strategy. The company remains dedicated to investing in R&D to ensure its long-term success and leadership in the consumer cybersecurity industry. To stay ahead of evolving cyber threats, Gen Digital focuses on delivering a comprehensive portfolio of solutions that protect every aspect of customers' digital lives. This is achieved through active customer engagement, embracing innovation, and deploying a global R&D strategy across its Cyber Safety platform. The company's Technology team is at the forefront of driving future technologies and innovations, shaping the consumer cybersecurity industry. Gen Digital's global technology research organization focuses on applied research projects aimed at swiftly creating new products that address consumer trends, foster digital privacy, and protect identities. Additionally, a dedicated threat response and security technology organization, supported by advanced systems, drives innovation in security technology and threat intelligence. With one of the largest consumer Cyber Safety networks, Gen Digital has the capability to combat a wide range of attacks, including phishing attempts, file threats, and mobile threats. In 2022 alone, the company successfully blocked over 3.5 billion threats, exemplifying its commitment to consumer protection. Gen Digital's technology-based solutions leverage its global scale, geographically distributed cloud data platform, and advanced AI-based automation. Key offerings include Giga-Scale Endpoint Visibility, which provides extensive threat and behavioral trajectory insights across millions of endpoints and networks; Autonomous Defense, an automated detection pipeline utilizing advanced, explainable AI; and Next-Gen Insight, which offers AI-based enrichment and industry-leading analytics of large-scale behavioral data in real-time. For FY2023, Gen Digital allocated US$313 million towards research and development expenses. This represents an increase of US$60 million compared to the previous year, driven by investments in headcount, IT costs, stock-based compensation, and outside services and software. Furthermore, research and development expenses accounted for approximately 9% of Gen Digital's total revenue for FY2023, underscoring the company's significant investment in driving innovation and maintaining its competitive position in the industry.