Pegasystems Inc (Pega) is a provider of software applications and solutions. The company offers consulting services, global client success services, support services, training services, hosting services, global service assurance and client support and Pega Academy services. It covers various software markets by its applications and low-code platform which include customer relationship management (CRM), business process management (BPM), multi-experience development platforms (MXDP), dynamic case management, robotic process automation (RPA), business rules management systems (RPA) and vertical specific software, among others.

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The company’s R&D arm focus on product architecture, core technology development, product testing, and quality assurance. Its R&D arm delivers cloud-native solutions and enhance product capabilities, implementation ease, long-term flexibility, and improves client service. Additionally, it supports popular public and private cloud platforms and integration options to facilitate easy and rapid deployment in diverse IT infrastructures. In FY2025, the company spent US$312.6 million on R&D, which as a percentage of revenue, stood at 18%.