Safaricom Plc - Company Profile

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Safaricom Plc (Safaricom) is an integrated communications company that provides mobile and fixed voice, data prepaid and postpaid services. The company offer mobile and fixed voice, short messaging services (SMS), data and internet services. It offers a wide range of handsets, modems, routers, tablets, accessories and other data products. The company operates through a network of enabled base stations, distribution outlets and retail shops. It also provides M-PESA, a service that allows customers to transfer money using mobile phones. The company serves businesses, small and medium enterprises, corporate organizations and markets its products under Safaricom, Safaricom platinum, M-Pesa and DigiFarm brands. Safaricom is headquartered in Nairobi, Kenya.

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Headquarters Kenya

Address L.R. No. 209 / 15029, Safaricom House, Waiyaki Way, Nairobi, 00800


Telephone 254 722 003272

No of Employees 6,777

Industry Technology and Communications

Ticker Symbol & Exchange SCOM (NBO)

Revenue (2024) $2.9B 10% (2024 vs 2023)

EPS XYZ

Net Income (2025) XYZ 37% (2025 vs 2024)

Market Cap* $9.5B

Net Profit Margin (2025) XYZ 24.5% (2025 vs 2024)

* As of and is in US$
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Safaricom Plc premium industry data and analytics

180+

Install Base

Install Base provides a holistic and a granular view of the IT product/service deployments from leading vendors. Explore IT infrastructure categories, solution and product/service areas deployed by a prospect.

2

IT Software Contracts

Improve competitive bidding with insight into all publicly disclosed IT software contracts by IT solutions areas for Safaricom Plc (including Enterprise applications, IT Security, Information Management, Cloud Computing, IoT and more).

2

IT Services Contracts

Improve competitive bidding with insights into all publicly disclosed IT services contracts for Safaricom Plc (including IT outsourcing, business process outsourcing, systems integration & consulting and more).

1

ICT Spend & Tech Priorities

IT Client Prospector provides intelligence on Safaricom Plc’s likely spend across technology areas enabling you to understand the digital strategy.

Products and Services

Products Services Brands
Voice Mobile Phone Services Safaricom
Data Fixed Line Service Safricom Platinum
Home Fibre Internet Services DigiFarm
XYZ XYZ XYZ
XYZ XYZ XYZ
XYZ XYZ XYZ
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History

History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.

Year Event Description
2026 Contracts/Agreements In March, the company extended its partnership with Ericsson for advanced all-outdoor E-band and all-outdoor multi-band products and services from future-proof, scalable, and energy-efficient MINI-LINK portfolio.
2026 Regulatory Approval In March, the company received approval from the Central Bank of Kenya to launch phone number masking for M-PESA transactions.
2026 Contracts/Agreements In March, the company partnered with Indosat Ooredoo Hutchison to advance the digital ecosystem.
Dive into past operations, including product releases, deals, acquisitions & more Dive into past operations, including product releases, deals, acquisitions & more Learn more
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Competitor Comparison

Key Parameters Safaricom Plc MTN Group Ltd Airtel Kenya Ltd Finserve Africa Ltd Jamii Telecommunications Ltd
Headquarters Kenya South Africa Kenya Kenya Kenya
City Nairobi Johannesburg Nairobi - -
State/Province - Gauteng Nairobi - -
No. of Employees 6,777 17,684 - - -
Entity Type Public Public Private Private Private
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Executives
Name Position Board Since Age
Adil Arshed Khawaja Chairman Executive Board 2022 53
DR. Peter Ndegwa Chief Executive Officer Senior Management 2020 -
Dilip Pal Chief Financial Officer Senior Management 2020 -
Stephen Chege Chief External Affairs Officer Senior Management 2025 -
Nicholas Mulila Chief - Chief Corporate Security Officer Senior Management - -
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
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