Sangoma Technologies Corp (Sangoma) is a provider of business communications solutions. The company offers various products including phones, VoIP hardware, headsets, telephony cards, wi-fi access points and accessories. It also offers various open-source solutions through Asterisk, FreePBX and PBXact. Sangoma also offers various managed network and connectivity, productivity apps, cloud contact center, video conferencing and simplified business communication solutions. The company operates through singe reportable segment, which focuses on the development, manufacturing, distribution, and support of voice and data connectivity components for software-based communication applications. The segment generates revenue from two product categories: Products and Services. Geographically, the company classified its operations into two regions: The US and Others. Sangoma offers internet protocol communications systems for both telecom and datacom applications including SMEs and telecom operators in over 187 Countries.

Sangoma's R&D arm focuses to sustain, improve, and enhance its broad portfolio of existing products and services. The company continuously improves its R&D efforts through operational measurement, adoption of best practices, investment in people, and effective partnerships. Its R&D arm also focuses to address the needs of its diverse customer base. In FY2025, the company incurred an expenditure of US$42.1 million on R&D, which as a percentage of revenue, stood at 17.8%.