Ms. Kuok Hui Kwong has been the Chairwoman of the company since 2017. She also serves as the Group Chief Executive Officer at the company. Previously, she served as the Deputy Chairman of Shangri-La Asia Limited in 2016 and joined the Board of Directors in 2014. Prior to this, Ms. Kuok was the Managing Director and Chief Executive Officer of South China Morning Post Group Limited. She also held the position of Director at The Post Publishing Public Company Limited.

Mr. Sunny Paw is Group Chief Operating Officer at the company. Previously, he served as the Vice President of Operations, overseeing various hotel operations across multiple regions. Prior to this, he held the position of Director of Hotel Operations, managing properties in China, the United States of America, and Singapore. Mr. Paw joined Shangri-La in 1994, bringing a wealth of experience and deep knowledge about the nuances and diversity of China’s hospitality landscape.

Mr. Chris Tung has been the Group Chief Marketing Officer and Chief Executive Officer of China at the company since 2025. Previously, he served as the President of Alibaba Group. Prior to this, he held positions at VML China, Proctor & Gamble, GigaMedia, and L’Oreal.