SoundThinking Inc - Company Profile
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Business Description
SoundThinking Inc (SoundThinking), formerly ShotSpotter Inc., is a provider of precision-policing solutions for law enforcement and security personnel. The company offers products on a SaaS-based subscription model utilizing cloud-based software integrated with internet-enabled sensors and communication networks.
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R&D Overview
SoundThinking focuses its research and development efforts on enhancing advanced signal processing and classification algorithms, updating sensor hardware technology, reducing manufacturing costs, and developing mobile, web, and desktop applications. The company is also evolving its cloud-deployed back-end infrastructure and integrating with smart cities initiatives. AI is a significant part of SoundThinking investment in research and development, with the launch of generative AI functions as part of the CrimeTracer Gen3 upgrade. This includes a natural language chatbot for faster information access and AI-generated document summaries to reduce manual review time. As of December 31, 2025, SoundThinking had 54 employees in its research and development organization. The company also engages in research and development activities with manufacturing partners and outsources certain activities to engineering firms to supplement its internal team. In FY2025 the company incurred expenses of US$15.8 million on R&D activities, which as a percentage of revenue, stood at 15.2%.
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