Spencer's Retail Ltd (Spencer's) is a multi-format retailer that provides a wide range of quality products across categories such as food, personal care, fashion, home essentials, and electronics product. It also offers various specialty products such as organic food, diet food, baby food, nuts and dry fruits, and other part delights such as birthday cakes, candies, disposable cups, and decoration items.

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Spencer’s R&D arm focuses on activities to achieve constant improvements in various operational functions, enhancing quality, productivity, and consumer satisfaction. The R&D unit of the company is the Spencer’s Gourmet Centre, which is responsible for researching world cuisines and developing recipes for a wide range of popular and trendsetting dishes. This forms the basis for developing the company's own range of products, including cookies, sauces, pickles, juices, and jams. It focuses on technology-enabled innovations such as analytics-driven customer engagement, digital payments, hyper-local logistics and digital advertisements. The company offers unique range of products through focusing on innovation and research.