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Sprinklr Inc (Sprinklr) is a social media management system company. The company's main activities involve developing an AI-based platform that integrates customer engagement, marketing, service, and insights. It offers products such as Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social Products. Sprinklr service offerings comprise transformational services, managed services, success management services, enablement services, moderation services, and strategy and analysis services. It utilizes an AI and machine learning platform to develop models and solutions that support social, messaging, live chat, SMS, email, voice, and video. The company caters its products to various sectors such as consumer packaged goods, financial services, government, retail, technology, telecommunications, and travel and hospitality. It operates in Canada, India, Japan, China, the UK, the US, Australia, the UAE, Switzerland, and France, among others. Sprinklr is headquartered in New York City, the US.

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Headquarters United States of America

Address 441 9th Ave, 12th Floor, New York, 10001


Telephone 1 917 9337800

No of Employees 3,258

Industry Technology and Communications

Ticker Symbol & Exchange CXM (NYSE)

Revenue (2025) $857.2M 7.6% (2025 vs 2024)

EPS XYZ

Net Income (2025) XYZ -81.2% (2025 vs 2024)

Market Cap* $1.3B

Net Profit Margin (2025) XYZ -82.5% (2025 vs 2024)

* As of and is in US$
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Sprinklr Inc premium industry data and analytics

210+

Install Base

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Products and Services

Products Services Brands
Sprinklr Insights Transformational Services Gartner
Sprinklr Service Managed Services Magic Quadrant
Sprinklr Social Success Management Services
XYZ XYZ
XYZ XYZ
XYZ XYZ
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History

History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.

Year Event Description
2026 Acquisitions/Mergers/Takeovers In May, the company acquired ViralMoment, an AI-powered social video intelligence and analytics solution.
2023 Contracts/Agreements In April, the company signed a three-year extension partnership with Alpine Formula One to provide artificial intelligence-powered listening and fan engagement on more than 30 digital channels.
2023 Contracts/Agreements In January, the company entered into an agreement with Samsung for smart branding and hospitality displays from Samsung.
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Competitor Comparison

Key Parameters Sprinklr Inc HubSpot Inc Loomly Inc Ontraport Inc
Headquarters United States of America United States of America United States of America United States of America
City New York Cambridge Los Angeles Santa Barbara
State/Province New York Massachusetts California California
No. of Employees 3,258 8,246 - -
Entity Type Public Public Private Private
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Executives
Name Position Board Since Age
Ragy Thomas Chairman Executive Board 2009 51
Rory Read Director; President; Chief Executive Officer Executive Board 2024 63
Anthony Coletta Chief Financial Officer Senior Management 2025 -
Michele Meyers Chief Accounting Officer Senior Management 2026 -
Sanjay Macwan Chief Information Officer Senior Management - -
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
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