Sykes Enterprises Inc (Sykes) is a business process outsourcing company. It provides customer engagement services. The company offers talent acquisition, training, transaction handling, coaching and engagement, delivery models, risk management, technology platforms, multi-channel solutions, CX analytics, social media care, self-service, customer selection, customer retention, customer acquisition, digital marketing and sales, and customer growth. Sykes also offers digital transformation services such as supercharge workforce, reduce operating costs, digital learning and drive growth. It serves education, communications, emerging brands, energy and utilities, financial services, healthcare, insurance services, retail, small and medium businesses, technology, and travel across North America, Latin America, Asia Pacific, Europe, the Middle East, and Africa. Sykes is headquartered in Tampa, Florida, the US.

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