The Western Union Co - Company Profile
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The following section provides information on The Western Union Co’s senior management, executives, CEO and key decision makers and their roles in the organization. For more insight into The Western Union Co's management and employees, unlock the full data with our company analytics monitoring tool.
Executives
Devin B. McGranahan
Chief Executive Officer; Director; President Executive BoardMr. Devin B. McGranahan has been the Director, President, and Chief Executive Officer of the company since November 2021. Previously, he served as the Executive Vice President, Senior Group President, Global Business Solutions from 2018 to 2021 and Group President, Billing and Payments Group, from 2016 to 2018 at Fiserv, Inc.
Matt Cagwin
Executive Vice President; Chief Financial Officer Senior ManagementMr. Matt Cagwin has been the Chief Financial Officer and Executive Vice President of the company since 2023. Prior to this, he served as Senior Vice President, Chief Financial Officer—Merchant Acceptance of Fiserv, Inc./First Data Corp from 2018 to May 2022 and as Senior Vice President, Corporate Controller, and Chief Accounting Officer of First Data from 2014 to 2019. Previously, he spent 10 years at Coca-Cola Enterprises in various leadership roles including Vice President, European Controller and Strategic Initiatives. He started his career in public accounting at Arthur Andersen and KPMG.
Ben Hawksworth
Chief Operating Officer; Executive Vice President Senior ManagementMr. Ben Hawksworth has been an Executive Vice President and the Chief Operating Officer of the company since July 2025. Previously, he served as the Chief Technology Officer from 2023 to 2025. Prior to this, he served as Chief Technology and Product Officer at Prog Holdings, Inc., from 2018 to 2022, and Senior Vice President and Chief Information Officer, Global Business Solutions for First Data Corporation from 2015 to 2018.
Benjamin Adams
Chief Legal Officer; Executive Vice President Senior ManagementMr. Benjamin Adams has been the Chief Legal Officer and Executive Vice President since June 2022 of the company. He also served as an Interim Chief People Officer of the company from February 2023 to July 2023. Mr. Adams served as Vice President, Legal at PayPal from 2015 to 2022. From 2007 to 2015, Mr. Adams served as Assistant General Counsel, Global Commercial Lead for Microsoft Corporation and held various senior legal positions at Nokia Corporation, including Head of Legal, Americas Region, Head of Legal, India and Emerging Market Services, and Head of Legal, Mergers and Acquisitions.
Karen Whalen
Chief People Officer Senior ManagementMs. Karen Whalen serves as the Chief People Officer of the company. Previously, she served as an Executive Vice President and Chief Human Resource Officer of the company. She also served as a Senior Vice President of Human Resources for Fiserv.
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