View up-to-date information on Zendesk Inc patents, including inventor and filing insights.
Patent Trends
Publication Identifier | Document Type | Title | Classification-CPC | Publication Date |
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US11436610B2 | Grant | Automatically clustering customer-support requests to form customer-support topics | G06F16/3347; G06F3/0482; G06N3/0445; G06Q10/02; G06Q10/04; G06Q10/20; G06Q30/016; G06Q30/0282; G06Q30/0631 | September 06, 2022 |
AU2021290266B1 | Grant | Facilitating quick evaluation of trigger conditions for business rules that modify customer support tickets | G06F11/3072; G06F16/9024; G06F7/76; G06Q30/016 | August 18, 2022 |
US20220247865A1 | Application | WEB WIDGET THAT FACILITATES TELEPHONE CALLS WITH CUSTOMER-SUPPORT AGENTS AND OTHER CUSTOMER-SUPPORT SERVICES | G06Q10/063114; G06Q30/016; H04M3/5191; H04M3/5231; H04M3/5235; H04M7/0033 | August 04, 2022 |
US11397952B2 | Grant | Semi-supervised, deep-learning approach for removing irrelevant sentences from text in a customer-support system | G06F16/3347; G06F17/18; G06F40/00; G06F40/216; G06F40/289; G06F40/30; G06K9/6267; G06N3/006; G06N3/0445; G06N3/0454; G06N3/08; G06Q10/02; G06Q30/016; G06Q30/0282 | July 26, 2022 |
EP4027289A1 | Application | ERLEICHTERUNG DER SCHNELLEN BEWERTUNG VON AUSLÖSEBEDINGUNGEN FÜR GESCHÄFTSREGELN, DIE KUNDENUNTERSTÜTZUNGSTICKETS MODIFIZIEREN | G06N5/003; G06N5/025; G06Q10/00; G06Q30/00; G06Q30/016 | July 13, 2022 |
Top Inventors by Filings (Count by publication)
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